Senior Product Designer, Growth
At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.
Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:
82% of clients report an improvement in their anxiety symptoms after using Cerebral.
75% of clients who report improvement in their depression see improvement within 60 days.
50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.
This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.
As a Senior Product Designer at Cerebral, you will focus on one of the most important aspects of our experience: conversion and activation. You will work directly in the growth pillar to strategically create, design and test new ideas that can help drive the business forward and bring in new clients. You will work alongside product managers, engineers, and the marketing team while designing products. This role will report to the Sr. Director of Product Design.
Who you are:
Have a track record of designing high-quality products that deliver results. Ability to demonstrate the depth of your design leadership skills
Able to clearly present your design process, inspiration and decisions for the choices you’re proposing
Experience with user testing and collecting user feedback on designs, and iterating quickly
Able to work and thrive within a fast paced environment
Understand responsive design and best practices
5+ years of experience as a user experience designer; 2-3 years of experience optimizing conversion funnels
Bachelor's degree (or an equivalent degree) in Design or a related field, or equivalent professional experience with the design field
How your skills and passion will come to life at Cerebral:
Delight clients by designing high-quality experiences that get users through the conversion funnel
Build world class end to end user experiences: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, functional specs
Transform customer and business objectives into world class product offerings that are feasible to build
Collaborate with product managers, engineers, writers, and the marketing team
Facilitate user testing research and apply learnings to designs
Work with your PM to design multivariate tests that prove out a hypothesis the team has regarding the funnel
Collaborate with engineering to ensure visual quality and finesses of the product and user experience
Work with the broader design team to ensure a seamless end-to-end product experience
Stay informed and share the latest on UI/UX techniques, tools, and patterns
What we offer:
Shape the future of the #1 largest and fastest growing online mental health care company in the world
Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
Join a community of high achievers who have a passion for promoting mental health
Path to develop & grow:
Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
Remote-first model: Work virtually from anywhere in the US
Competitive compensation & benefits:
Total compensation includes equity/stock options
Medical, Dental, Vision, Life Insurance, and 401k with employer match to all employees
Unlimited PTO - we encourage taking the time you need to relax and recharge
Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
$200 WFH reimbursement
Culture & connectivity:
Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together
The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below. Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as geography, candidate's qualifications, and supply and demand. Total compensation includes base salary and may include an annual performance bonus and equity/stock options.
National Base Salary Range (could be increased by 10-20% based on cost of living)
Who we are (our company values):
Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
Commitment - accountable for fully delivering on commitments to our clients and each other
Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains
Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.
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