The Role

At Directus, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we’re looking for a DevOps engineer who can be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs. The ideal candidate will have a solid background in software engineering and be familiar with Rust or Python, and will work with developers and engineers to ensure that software development follows established processes and works as intended. The DevOps engineer will also help plan projects and be involved in project management decisions.

Objectives

Building and implementing new development tools and infrastructure
Understanding the needs of stakeholders and conveying them to developers
Working on ways to automate and improve development and release processes
Testing and examining code written by others and analyzing results
Ensuring that systems are safe and secure against cybersecurity threats
Identifying technical problems and developing software updates and fixes
Working with software developers and software engineers to ensure that development follows established processes and works as intended
Planning projects and being involved in project management decisions

Responsibilities

Deploy updates and fixes, and provide Level 2 technical support
Build tools to reduce occurrence of errors and improve customer experience
Develop software to integrate with internal back-end systems
Perform root cause analysis of production errors and resolve technical issues
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance

Who You Are

Experience as a DevOps engineer or in a similar software engineering role
Proficiency with Git and GitHub workflows
Good knowledge of Rust, JavaScript or Python
Working knowledge of databases and SQL
Problem-solving attitude
Collaborative team spirit

Preferred Skills

Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
Experience in civil engineering or customer experience
Experience in developing/engineering applications for a large company

Location

While officially headquartered in NYC, all our staff is decentralized by design. Our global team has been efficiently working remotely for over a decade, coming together each day via Discord and Slack. As long as you have a webcam and a fast/reliable internet connection, you're all set!

About Directus

Directus is a venture-backed Data Platform with a passionate community and millions of users worldwide. Modern and completely modular, our core product is comprised of a connection toolkit for developers, and an intuitive no-code App for non-technical users. With the ability to be installed next to any new or existing SQL database, Directus instantly provides end-to-end data democratization.

Directus provides the data foundation for internal data tools and omnichannel digital experiences at some of the world's most forward-looking companies, including AT&T, Bose, HTC, Prada, TripAdvisor, and the United States Navy.

We're obsessed with meticulously honing the perfect data platform. Our product-led growth strategy keeps us focused on creating a premium offering, prioritizing innovative solutions over feature bloat, and code quality over technical debt.

Our team and ecosystem are growing at a rapid pace, but we still enjoy the benefits of being a smaller, more "tactical" team. Our organization is filled with ‘do-ers’ where most wear a few hats, and working with relative autonomy.

Applying

Directus is an Equal Opportunity Employer. We're committed to building a diverse team of talented individuals who bring different perspectives to the company, and who feel a sense of inclusion and belonging when they join our team.

If you're unsure about some of the details above, feel free to reach out with questions. We would love to hear from you!

DevOps Engineer