The Role

At Directus, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions. As we expand customer deployments, we’re seeking an experienced SRE to deliver insights from massive-scale data in real time. Specifically, we’re searching for someone who has fresh ideas and a unique viewpoint, and who enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences for every interaction.

Objectives

Run the production environment by monitoring availability and taking a holistic view of system health
Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
Provide primary operational support and engineering for multiple large-scale distributed software applications

Responsibilities

Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Participate in system design consulting, platform management, and capacity planning
Create sustainable systems and services through automation and uplifts
Balance feature development speed and reliability with well-defined service-level objectives

Who You Are

Bachelor’s degree (or equivalent) in computer science or related discipline
Ability to program (structured and OOP) using one or more high-level languages, such as Python, Rust, and JavaScript
Experience with distributed storage technologies such as Amazon S3, as well as dynamic resource management frameworks such as Kubernetes.
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement

Preferred Skills

Previous success in technical engineering
Coding experience beyond simple scripts

Location

While officially headquartered in NYC, all our staff is decentralized by design. Our global team has been efficiently working remotely for over a decade, coming together each day via Discord and Slack. As long as you have a webcam and a fast/reliable internet connection, you're all set!

About Directus

Directus is a venture-backed Data Platform with a passionate community and millions of users worldwide. Modern and completely modular, our core product is comprised of a connection toolkit for developers, and an intuitive no-code App for non-technical users. With the ability to be installed next to any new or existing SQL database, Directus instantly provides end-to-end data democratization.

Directus provides the data foundation for internal data tools and omnichannel digital experiences at some of the world's most forward-looking companies, including AT&T, Bose, HTC, Prada, TripAdvisor, and the United States Navy.

We're obsessed with meticulously honing the perfect data platform. Our product-led growth strategy keeps us focused on creating a premium offering, prioritizing innovative solutions over feature bloat, and code quality over technical debt.

Our team and ecosystem are growing at a rapid pace, but we still enjoy the benefits of being a smaller, more "tactical" team. Our organization is filled with ‘do-ers’ where most wear a few hats, and working with relative autonomy.

Applying

Directus is an Equal Opportunity Employer. We're committed to building a diverse team of talented individuals who bring different perspectives to the company, and who feel a sense of inclusion and belonging when they join our team.

If you're unsure about some of the details above, feel free to reach out with questions. We would love to hear from you!

Site Reliability Engineer