About elvex

elvex is the enterprise platform that transforms your work with AI. Our platform sits between your business and any LLM (ChatGPT, Claude, Gemini, etc.) to provide the easiest and safest way to build and use AI assistants at scale. Our customers (Embark, The Boston Globe, MovableInk, McClatchy, Code andTheory and more) have scaled AI adoption across product, sales, marketing and operations to drive meaningful value for their organizations. With elvex, in minutes, you can build an AI assistant that is securely and safely connected to your proprietary data and is solving real problems for you and your company.

We are a small, fully-remote, well-funded, and experienced team. We previously built, launched, scaled and exited Parse.ly, a digital analytics platform, that processed >1B events/day for 100s of customers. We sold Parse.ly to Automattic (the maintainers of WordPress) in 2021 which was their largest acquisition to date.

What you should have

3+ years of experience in a technical role such as Product Manager, Software Engineer, or Solutions Engineer with a track record of interfacing with customers in high-capacity and significantly driving the adoption of your products' rich capabilities.
A strong technical background with some experience in coding or scripting languages (e.g., Python, JavaScript).
Experience using large language models (LLMs) to solve real world problems and a general familiarity with how generative AI models work.
An insatiable curiosity about generative AI. You can't stop reading about the latest advancements in AI and LLM technologies and you're dying to apply this knowledge to more real world problems.
The ability to think strategically about how to scale up training and enablement for elvex's GTM team and customer base by documenting and sharing best practices.
An ability to gather and analyzing customer feedback (perhaps using LLMs 😉), using it to inform product improvements and drive the development of new features that enhance user experience and engagement.
Excellent written and verbal communication skills.
A proven track record of taking ownership, taking initiative, and delivering results.
A learning and growth mindset. "Not my problem" isn't in your vocabulary.

What you’ll help us do

Spend a lot of time with our customers to deeply understand their automation and knowledge needs and help them build solutions using elvex and their own internal systems.
Use your knowledge of real customer use cases to inform and, if your skills allow, directly build key new features. If you're not ready to directly build a new feature, your feedback will be key in informing our roadmap.
Building processes that will scale as our team and company go through rapid growth.

Why elvex?

Salary, Benefits and Equity: Starting at $115k USD with benefits, competitive stock options packages given our early phase (salary and equity are negotiable based on what you’re looking for in life).
True remote culture: Our company is 100% remote and we’re a founding team that embraced remote work for 10 years pre-pandemic. We don’t even have an office to be nudging you back into a year from now.
Bring your own device: Use the tools that make you the most productive and use our equipment budget to upgrade where needed.
Equipment budget: $2k USD upon starting for you to use as you wish. Buy a new computer, a standing desk, a monitor, a treadmill, etc.
Vacation: Unlimited (we just ask that you provide us more heads up the longer the time off you plan to take).
Personal and professional growth: In our previous company, most employees worked together for 5+ years. That’s an unheard of tenure in tech, but its because all of us care deeply about pushing each other to do our best and giving space to learn. That may mean using an experimental technology, giving a conference talk, or exploring management. Whatever your goals, we want elvex to be a career-defining place for you.
Work-life Balance: The elvex founding team all have families. We all work hard, but we understand not just the need for down time, but its benefits.

Location

While this is a fully remote position, candidates must be physically located in North American time zones.

Prompt Solutions Engineer