Sr. Hubspot Administrator - Sales Hub

ezCater is the world’s largest online marketplace for catering – a $60+ billion market just in the U.S. Businesspeople use us to find and order great food for meetings and events; restaurants and caterers use us to grow their catering business. We’re backed by world-class investors including Insight Partners, Iconiq Capital, and others, and in early 2019 were valued at $1.25 billion. COVID slammed us, but we responded by finding new customer segments and seizing the rare opportunity COVID offered: when in life does a very successful operation get a do-over? Come help us power Food For Work even better than we did it the first time.

We are looking for an experienced Hubspot CRM Administrator to join our growing Sales Ops Team. Serving as the technical expert and owner of our Hubspot Sales Hub, you will support two separate sales organizations with a focus on rebuilding key foundational processes as well as scaling existing processes to support our aggressive growth plans. Reporting into the Director of Sales Operations, you will work closely with Sales Leadership, Marketing Operations, and other stakeholders to help bring our vision to life.

What You'll Do:

• Manage end-to-end infrastructure of ezCater’s Hubspot platform as well as other 3rd party sales enablement tools.

• Triage inbound tickets from sales teams working to add ad hoc fields and functionality and fix broken processes.

• Develop, implement, and improve new processes to support an evolving sales organization.

• Conduct cadenced system audits to ensure processes are working appropriately and data can be 100% trusted.

• Work with stakeholders to develop and manage robust lead and account assignment system.

• Address identified gaps in cross-team collaboration processes with a bias towards automation.

What You Have:

• 3+ years of CRM Admin experience, specifically managing the Hubspot platform

• Proven ability to work with multiple go-to-market sales teams.

• Experience developing new workflows to bridge sales with supporting operations teams.

• Experience working with sprint-based workflows

• Salesforce experience a plus

$92,000 - $112,000

#LI-Remote

ezCater does not sponsor applicants for work visas or legal permanent residence.

What you’ll get from us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) once we get back to our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

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