Lead Data Analyst
As a Lead Data Analyst at Facet, you will lead efforts to equip Facet operations and product teams with the insights they need to maximize performance. You will join the Data Science & Analytics team within Facet tasked with modeling, understanding, and automating various aspects of our growth, margin, and retention initiatives. You will work with your teammates and stakeholders on both displaying the truth of the past, while doing your best to predict the unknown. You should be comfortable with communication, analysis, information design, managing competing priorities, and writing quality code. In this role you will work with data across all domains of the business and support leaders from all departments. The perfect candidate loves working on a wide range of questions, has exemplary interpersonal skills, enjoys embedding themselves in cross-functional teams, and is creative in finding ways to solve ad hoc problems.
Day-To-Day Responsibilities:
Create visibility of Facet operations and product performance: Measuring performance against assumptions is how we learn and improve. As Lead Data Analyst, it will be your responsibility to equip Facet teams with the data they need to see evaluate the performance of their processes and products.
Drive improvement in Facet’s business: You will be responsible for analyzing data to discover ways to improve Facet’s business. You will proactively identify opportunities and prioritize your work to help Facet achieve its business priorities. You will work directly with your teammates across the business to educate them on insights and drive changes in their strategy.
Be a trusted strategic partner: Data Science & Analytics supports all teams at Facet, meaning it’s critical that you build and maintain lines of communication with the teams that are driving metrics. You will embed yourself with these teams, build trust, learn their processes, and use your analytical skills to help them improve.
Data Engineering: We are a newer team at a growing company, and you’ll need to do a lot of your own data engineering. Gather, clean, and preprocess data from various sources, ensuring accuracy and consistency. Collaborate with Analytics Engineering to ensure data workflows result in clean, optimized data models.
Evaluate & Produce Quality: Good code is reviewed code. You will be involved in ensuring your and your teammates’ code is free from errors, bias, and is easy to understand.
Requirements
Basic Qualifications:
6+ years of experience in a business intelligence, analytics, or decision scientist role, with at least 3 years of experience working directly with consumer data on marketing, sales, delivery of service, and retention problems
Experience with BigQuery, Snowflake, or similar data warehouse solutions
Proficiency with SQL
Proficiency with dbt
Proficiency with Google Sheets
Proficiency with version control
Proven ability to work both independently and as part of a team
Experience collaborating with Analytics Engineers to create modular, highly optimized data models
Experience collaborating with Data Scientists and Machine Learning Engineers to solve complex predictive problems
An expert at building rapport and trust with business leaders and cross-functional teammates
Proficient at investigating and documenting business processes and user flows
Strong understanding of core consumer tech businesses and the metrics that matter to them, including: LTV, retention, CAC, RAC, ARR, ARPC, margin, NPS, CSAT, and behavioral metrics
Experience working with data from Salesforce CRM
Experience working with behavioral data from website and email tracking tools such as Google Analytics, Segment, and Iterable
Familiar with best practices in secure data handling and customer data privacy
Preferred Qualifications:
Prior experience in the financial planning industry
Prior experience in the consumer technology industry
Proficiency with Python
Proficiency with Airflow
Experience building reports in scriptable BI tools like Streamlit or Dash
Benefits
$150,000 - $180,000 annual salary + bonus determined by the experience, knowledge, skills, and abilities of the applicant - Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line, we highly recommend you to reach out and let us know. We are always looking to improve on building the best place for employees.
Equity
Flexible PTO
All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
Certification reimbursement program
Work from anywhere in the US
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About the company
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