Who is Flock?

Every community deserves to be safe, it’s a fundamental right. Our mission is simple - to build technology that reduces crime and protects privacy. Flock partners with cities, businesses, schools, and neighborhoods to help protect where people live, work, and play. Last year, Flock technology supported over 1 million criminal investigations. We've also helped solve approximately 20% of reported crimes in areas where we're deployed, and have played a role in locating more than 10,000 missing people.

We are a high-performance team united by urgency, ownership, and a shared commitment to meaningful impact. The work is fast-paced and the expectations are high. We push beyond perceived limits, support each other, and hold ourselves accountable to delivering results that matter.

With over $1B in funding and an $8.3B valuation, we are scaling with intention and investing in the people who will help us build what others said could not be done. At Flock, you will find the opportunity to grow quickly, take on real responsibility, and contribute to something bigger than yourself.

The Opportunity

The People team is building the infrastructure that streamlines and optimizes every talent decision at Flock, and People Operations is the discipline that makes the machine run. Today, too many of our recurring processes live in people's heads, and the inbox absorbs the overflow. We are hiring an expert operator to architect the processes, connect the endpoints, and make the employee experience thoughtful from end to end: onboarding, offboarding, leaves, compliance, and the full employee lifecycle. A well-run ops function is invisible. That is the goal.

You are an IC operator and a builder. You start with the customer problem, map how the work actually flows, and redesign it so it is faster, cleaner, and repeatable. You treat systems and automation as your lever, not an afterthought, and you measure success by the time you give back to HRBPs and the friction you remove for employees. You move fast on a framework, you are rigorous enough that nothing falls through the cracks, and you would rather ship a v1 and iterate than wait for perfect.

How You'll Make an Impact

Architect and document the employee lifecycle end to end: onboarding, offboarding, transfers, promotions, and leaves, so every process has an owner, a documented workflow, and a feedback loop.
Find where the People team and our HRBPs lose time, redesign the work, and give that time back, then prove it with before-and-after numbers.
Own our HRIS (Rippling) as the primary system administrator: configure, integrate, and automate to remove manual, transactional work.
Build the playbooks, templates, and self-service that let HRBPs and managers handle operational work without escalating.
Run a real change process for people systems and processes: request, test, deploy, and iterate, so changes are never ad hoc.
Own People Operations compliance: I-9 and E-Verify, state registrations, labor-law postings, policy updates, records management, and audit readiness.
Serve as the escalation point for complex employee situations that cross multiple systems.
Instrument the function: baseline HRBP admin time, process cycle times, manual steps, and system utilization, and report against them.
Partner cross-functionally with Total Rewards, Recruiting, Benefits, and People Data so operations, systems, and the employee experience line up.

The Skillset

4 to 8 years in People Operations, HR Operations, or an operationally-focused generalist role, ideally in high-growth tech or SaaS.
Hands-on HRIS administration (Rippling experience a plus; Workday, BambooHR, or Personio equivalent).
Process design: you can map a workflow, find the bottleneck, and rebuild it for efficiency.
An automation and tooling mindset: you build from first principles and are energized by removing manual work.
Data fluency: you pull, read, and act on operational metrics without needing a data team for the basics.
Working knowledge of multi-state US employment compliance.
Excellent written communication: you can write a process doc anyone can follow.
Operational rigor and judgment: detail-oriented and deadline-driven, and you know when to follow the process and when to escalate.

Nice to Have

HRIS implementation or full-cycle deployment experience.
PHR, SPHR, or SHRM-CP certification.
Multi-state or multi-entity operations experience.
Experience enabling HRBPs in a partner model.

People Operations Analyst/Manager