Associate, Community Management (Influencer)

Company Description

Her Campus Media is the #1 media portfolio for college students and Gen Z. Our brands -- Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, and Generation Hired -- reach an audience of over 130 million social followers and 19 million monthly unique users, and count more than 50,000 influencers and student ambassadors at 1,500 colleges in our global network. Whether through content, resources, events, or other experiences, our mission is to support, celebrate, inspire, amplify, and equip Gen Z to realize their dreams as individuals and for society. We also power full-service, integrated marketing programs for the world’s top brands, who partner with us to create authentic, meaningful connections with our audience.

Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and changemakers. We are a small but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers!

Job Description

Her Campus Media is seeking a Community Management Associate to join our team fulltime to support the day-to-day expansion, management and engagement of our influencer communities, including the InfluenceHer Collective, College Fashionista, and Campus Trendsetters. 

The opportunity can be held remotely and offers the ability to get meaningful community management experience with active, engaged communities, and mentor passionate student leaders and up-and-coming content creators and influencers. The associate will play a key role in a variety of projects with the ultimate goal of building a sense of community among our members and with the brands both online and IRL. 

The ideal candidate has a strategic, innovative work ethic, is enthusiastic about fostering relationships and empowering students to make meaningful progress in their areas of interest, and has a keen attention to detail and an undeniable passion for community-building and the influencer industry. 

Responsibilities and Duties:

• Serve as the main point of contact for current and former members of the InfluenceHer Collective, Campus Trendsetters and College Fashionista communities

• Lead day-to-day community management and retention efforts for the InfluenceHer Collective, Campus Trendsetters and College Fashionista communities

• Write and package weekly newsletters, regular reports and surveys for the InfluenceHer Collective, Campus Trendsetters and College Fashionista communities

• Oversee the evaluation of new member applications and the new member onboarding process for the InfluenceHer Collective, Campus Trendsetters and College Fashionista communities

• Execute strategic, innovative programming, resources and incentives for the InfluenceHer Collective, Campus Trendsetters and College Fashionista communities as led by Community Leadership

• Manage the social media groups for InfluenceHer Collective, Campus Trendsetters and College Fashionista communities and social accounts for InfluenceHer Collective and Campus Trendsetters

• Update and maintain internal databases with key information for InfluenceHer Collective, Campus Trendsetters and College Fashionista communities, including information about Alumni of Campus Trendsetters and College Fashionista

• Manage interns

Qualifications

We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches and backgrounds. 

• Bachelor's degree (or other college degree) preferred

• InfluenceHer Collective, Campus Trendsetters or College Fashionista experience preferred

• Strong interest in community building, mentorship and the influencer industry 

• Excellent written and verbal communication skills 

• Rigorous attention to detail and eye for design 

• Superior organizational abilities and time management skills 

• Strategic self-starter with the ability to work autonomously and juggle multiple projects without close management and supervision

• Fluency with social media and typical office technology and software; knowledge of Canva, Google Workspace, Mailchimp and Wufoo a plus

Additional Information

Benefits & Perks

• Eligibility for performance bonuses

• Choice among six health insurance plans

• Dental and vision insurance

• 401k retirement savings plan with company matching

• Unlimited PTO and flexibility to work remotely

• Extremely generous company holiday policy, with eighteen (18) paid federal and office holidays including two (2) floating holidays each year

• Highly parent-friendly culture, including 12 full weeks of parental leave plus additional 4 weeks of part-time parental leave, all fully paid

• Summer Fridays

• FSA and HSA offered

• Life insurance

• Optional short-term and long-term disability insurance

• Free One Medical membership offering same-day primary care over video or in person

• Free Health Advocate services to help navigate the healthcare system

• Dog-friendly office (if in Boston)

Interview Process & Expectations

To apply, click the “I’m interested” button to upload your resume and submit a cover letter as well as any portfolio materials you have if applicable.

Our timeline is to make a hire by as soon as possible. You can expect 3-4 rounds of interviews, including an initial phone screen and subsequent interviews with members from the Community Leadership team. You will be asked to submit a short work sample to demonstrate your understanding and approach for this role.

Please refer to our Interview Prep Guide (hercampusmedia.com/careers/interview-prep) for a general overview of our hiring and interview process and what we look for in applications.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. All your information will be kept confidential according to EEO guidelines.