Product Manager

Kindbridge is expanding access to innovative behavioral health solutions. We are a dynamic, collaborative team dedicated to transforming mental health care for diverse populations. If you’re a hands-on, strategic finance professional ready to shape the future of behavioral health, this is your opportunity to join a high-growth, mission-driven startup.

Why This Role Matters

At Kindbridge, we’re on a mission to make behavioral health accessible to everyone. As a Product Manager, you will help drive the execution and evolution of our digital product portfolio, including client-facing applications, AI-enabled tools, web platforms, and learning systems. Reporting to the Director of Technology & Data Insights, this role partners closely with cross-functional teams to translate organizational goals into clear product requirements, manage third-party development vendors, and maintain a dynamic roadmap across multiple initiatives.

The Product Manager will contribute to product discovery, release planning, and user acceptance testing; monitor product performance and engagement metrics; and maintain clear documentation of features and workflows. The ideal candidate brings strong product thinking and execution skills, with the ability to balance user experience, operational efficiency, and compliance requirements to deliver impactful, mission-driven solutions in a regulated healthcare environment.

Key Responsibilities

• Execute the digital product roadmap in partnership with IT leadership, managing multiple products across lifecycle stages

• Translate stakeholder needs into clear user stories, functional requirements, and prioritized enhancements

• Lead sprint ceremonies and coordinate third-party development vendors to ensure timely, high-quality delivery

• Oversee release planning, user acceptance testing, defect tracking, and go/no-go decisions

• Manage mobile app store submissions and post-launch performance monitoring

• Partner cross-functionally with Clinical, Operations, Compliance, Marketing, and Research teams to drive alignment

• Monitor website, intake funnel, and product performance metrics; use data and feedback to inform improvements

• Ensure compliance with HIPAA, WCAG 2.2 AA accessibility standards, and app store requirements

• Maintain accurate documentation of product decisions, workflows, integrations, and system updates

• Provide regular status updates on timelines, risks, and dependencies

• Support reporting, quality improvement efforts, audits, and resolution of technology-related issues

Qualifications

• 2–5 years of experience in product management, product operations, business analysis, or a related digital/technology role

• Experience managing external development vendors, including tracking deliverables, timelines, and contracts

• Experience supporting mobile app lifecycles, including app store submissions and post-launch updates

• Proficiency in writing user stories, acceptance criteria, and functional requirements

• Strong organizational skills with the ability to manage multiple concurrent projects and step into in-flight initiatives with minimal handoff

• Demonstrated ability to collaborate cross-functionally and translate stakeholder needs into clear, actionable requirements

• Comfortable using project management and ticketing tools (e.g., Jira, Azure DevOps, Asana, Trello, or similar)

• Experience in healthcare, behavioral health, or other regulated environments preferred; familiarity with government or grant-funded reporting a plus

• Exposure to AI-enabled products, chatbot platforms, LMS platforms, client portals, or booking/intake systems a plus

• Familiarity with analytics and reporting tools (e.g., Firebase, Google Analytics, dashboards, BI tools) a plus

• Relevant product or project management certifications (e.g., CSPO, PMP, SAFe) preferred

Why Join Kindbridge?

• Benefit from a 401(k) plan with employer match

• Unlimited PTO to support your well-being

• Comprehensive healthcare plans, including dental and vision

• Enjoy the flexibility of working remotely

• Be part of a collaborative and inclusive environment that fosters growth and innovation

• Have the opportunity to make a meaningful impact at a fast-growing startup in behavioral telehealth

Interested? Apply today and help us shape the future of behavioral health!

Wage or salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Remote pay range

$80,000 - $95,000 USD