Creative Project Manager

The Role

KITSCH is seeking a Creative Project Manager who brings structure, discipline, and calm to a fast-moving, high-output creative team. This is not a passive coordinator role — it calls for someone who anticipates problems before they surface, connects the dots between teams, and builds the systems and processes that allow great creative work to happen on time and at the highest standard. If you are the kind of person who sees a gap in a workflow and immediately starts solving it, who can hold a creative team accountable without breaking momentum, and who takes genuine pride in operational excellence, we want to hear from you.

Job Responsibilities and Key Result Areas

Project Ownership & Delivery

• Own end-to-end execution of creative projects from intake through final delivery

• Build, maintain, and enforce timelines, milestones, and dependencies across all active initiatives

• Ensure deliverables meet deadlines, brand standards, and business objectives without exception

• Surface risks early and proactively adjust plans to prevent last-minute escalations

Workflow & Process Management

• Design and maintain standardized processes for project intake, prioritization, and approvals

• Reduce friction and rework by improving feedback cycles and cross-functional alignment

• Introduce efficiencies, including responsible AI tools, that improve turnaround times and project visibility

• Own and evolve daily and weekly communication rhythms for the design team and key cross-functional partners

• Improve the project initiation process to ensure a clear, aligned kick-off for every project

Brand Continuity & Quality Control

• Ensure all creative work flows through consistent review and approval checkpoints

• Partner with creative leadership to uphold brand standards across campaigns, packaging, digital, and retail

• Maintain organized systems for assets, files, and deliverables that support consistency and reuse

• Hold all designers accountable for delivering accurate, complete files on time

Team Alignment & Communication

• Proactively problem-solve, ask questions, and link information across teams to keep work moving

• Facilitate weekly creative status meetings with clear action items and ownership

• Keep leadership informed of timelines, capacity constraints, and resourcing needs

• Protect creative focus by managing scope creep, last-minute requests, and priority shifts

Tools, Systems & Reporting

• Own the creative project management platform, including templates, dashboards, and reporting

• Track project progress, team capacity, and delivery metrics, utilizing automation tools to optimize tracking

• Provide clear visibility into workload, bottlenecks, and performance trends through Asana dashboards and weekly reports

Continuous Improvement

• Identify operational gaps and propose scalable solutions

• Lead post-project retrospectives to improve future workflows

• Partner with leadership to evolve processes as the business grows

Core Competencies and Qualifications

• 3–5+ years in a creative project management or creative operations role within a consumer brand, beauty, or CPG environment

• Deep understanding of the creative process from brief to concepting, through production and delivery

• Proven ability to build and manage project timelines with multiple stakeholders and dependencies

• Strong communicator, equally effective with designers, cross-functional partners, and executive leadership

• Expert-level proficiency in Asana or a comparable project management platform, super-user mindset required

• Experience introducing or managing AI-enabled workflow tools within a creative team

• Ability to consolidate and manage stakeholder feedback to reduce confusion and rework

• Strong prioritization and trade-off decision-making skills, knows what to protect and what to negotiate

• Data-driven approach to reporting, comfortable pulling metrics, identifying trends, and translating them into action

• Fluent in launch coordination, aligns creative deliverables with marketing, ecommerce, and product launch schedules

• Comfortable in a fast-moving environment where priorities shift and problems do not wait

• Ownership mindset, follows through, takes accountability, and always asks “how can I help?”

What We Bring to the Table

• Competitive pay and benefits

• A dynamic team

• Location: Remote

• An open mind for new ideas

• Growth, growth, and more growth