Lead/Principal Product Designer

About mParticle:

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of  Wealthfront’s Career Launching companies of 2021!

mParticle is the leading independent customer data platform, focusing on the infrastructure layer of a company’s growth stack. Engineers, product managers, and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and personalizing customer experiences. We work with big players and small, fueling the customer success of brands like Starbucks, NBC Universal, Spotify, and Airbnb. mParticle recently raised $150 million (Series E), valuing the company at $800 million and bringing its total raised to $272 million.

About the role:

Does designing solutions for complex, data-heavy applications excite you? Want to spend your days working with a talented, close-knit team in a highly collaborative environment? Looking for an opportunity where you can have a huge impact on the product and company while still having a work-life balance? If so, you might be just the person we’re looking for!

As a senior member of the product design team you will be a valued thought leader and help shape a growing team and its vision, values, and processes. 

What you get to do:

• Shape the future of mParticle’s product experience – Advocate for our users, challenge assumptions, and propose opportunities for improvement to leadership. Provide thought leadership to the product org by defining an experience vision and UX strategy for your product area and guiding the team toward that vision.

• Make an impact on the team and company –Identify process challenges and propose improvements for both functional and cross-functional teams. Provide mentorship and thought leadership to the designers on your team, the product org, and the company. 

• Deliver simple solutions for complex problems – Lead design projects from beginning to end. Conduct UX research to develop a deep understanding of the problem at hand. Translate that data and business strategy into features that simplify complex workflows for multiple personas. Ensure iterative delivery of value and steady improvement of the product’s current experience.

About you: 

• You want to make a significant impact. We're a small team and we’re growing fast. Every new week brings new opportunities and challenges and your influence on the team, the product org, and the company will be potent and meaningful. 

• You highly value agency and you approach difficult problems with humility and excitement.

• You believe process is a tool that can make us a better, faster, and more scalable team. But you also know when a process isn’t working and when to adjust or drop it. 

• You value teamwork and close collaboration and you actively seek out diverse opinions and inputs. You believe in honest and respectful communication.

• You don’t shy away from the unknown and seek to constantly learn and improve yourself. You also enjoy helping and coaching others. 

• You love telling a story with data and are able to articulate, pitch, and defend your design rationale to leadership and stakeholders.

• You have 8+ years of product design experience at software technology companies with experience working on B2B or enterprise products.

What’s in it for you:

• 100% company paid health care plans (medical, dental, vision) for employees and 75% paid for dependents.

• Flexible work environment with unlimited vacation days, 15 company holidays, and quarterly mental reboot days.

• Employer funded HRA/HSAs, stock options, wellness programs, commuter benefits, learning and development opportunities, paid leave, free virtual counseling, pet insurance… and so much more!