Product Manager - AI Healthcare

👋 Who are we?

Nordhealth (OB:NORDH) is the leading provider of cloud-based Practice Information Management Software (PIMS) to veterinary and therapy professionals.

Over the last three years, we have grown our Annual Recurring Revenue (ARR) and team size by almost 10x. Today, more than 30,000 therapy and veterinary professionals use our software every day to help treat over 20 million patients annually across 35+ countries.

Our mission is to enable healthcare professionals to deliver better patient care through software, with a goal to help serve over 200 million patients by 2030. In support of this growth mission, in May 2021, Nordhealth raised €120M through a public listing on Euronext Growth Oslo stock exchange.

Nordhealth is a remote-first company, headquartered in Helsinki, Finland. Our 430+ employees work either remotely or from offices/collaboration hubs. While our market presence is currently strongest in the Nordics, our customer base is rapidly growing in North America and Europe, with clients in the US, UK, Spain and many others.

About the Role

We are seeking a visionary and hands-on Product Manager to join our Therapy BU and lead the integration of Artificial Intelligence into our core Practice Management System (PMS).

This is a unique "0 to 1" opportunity to build new AI-driven products from the ground up and scale them to their first 1000 users and beyond.

The ideal candidate is a "builder" who thrives in the AI era, combining technical curiosity with deep empathy for healthcare professionals. You will play a critical role in transforming clinical workflows, reducing administrative burden, and enhancing the practitioner experience through intelligent automation and data-driven insights.

Your Key Responsibilities

AI Strategy & Clinical Vision

• Define and champion the vision for AI adoption within Nordhealth’s core PMS, identifying high-impact opportunities to streamline clinical workflows

• Lead the "0 to 1000" journey for new AI features, focusing on rapid prototyping, user validation, and achieving early product-market fit

• Establish OKRs and KPIs specifically for AI initiatives, tracking accuracy, user adoption, and time saved for practitioners

Execution & Builder Mindset

• Translate complex AI capabilities into intuitive, actionable user stories and acceptance criteria for engineering and data science teams

• Manage the full product lifecycle, maintaining a high velocity of experimentation to move from ideation to a live product with 1000+ active users

• Prioritize the backlog by balancing cutting-edge innovation with technical feasibility and the high-stakes reliability required in healthcare

Market Expansion & Compliance

• Navigate regulatory landscapes (EU AI Act, GDPR, HIPAA) to ensure all AI implementations meet the highest standards of data privacy and clinical safety during new market expansion

• Conduct deep user research to empathize with the daily pains of healthcare providers, ensuring AI solutions solve real-world problems rather than just chasing trends

Cross-Functional Leadership

• Act as the subject matter expert for AI within the organization, educating stakeholders on the possibilities and limitations of the technology

• Collaborate closely with Clinical and Engineering teams to ensure AI models are grounded in medical reality and seamlessly integrated into the PMS interface

What Will Help You Be Successful

Required Experience & Skills

• 5+ years of Product Management experience in a high-growth SaaS environment

• A "Builder’s Mindset": proven track record of launching new products from scratch or leading significant 0-to-1 initiatives

• Data-driven & analytical: proficiency in using data to drive decisions, test hypotheses, and measure the success of AI models

• Exceptional communication: ability to articulate a clear product vision and collaborate effectively across technical and non-technical teams

• Deep empathy for users: experience conducting qualitative research and shadowing users to understand complex workflows

Preferred Experience & Skills (Good to Have)

• Healthcare IT or MedTech domain expertise, specifically with Electronic Health Records (EHRs) or clinical decision support tools

• Hands-on experience with AI/ML products, including familiarity with LLMs, prompt engineering, or predictive analytics

• Experience with international expansion, including localized regulatory compliance

What’s in it for You?

At Nordhealth, we value continuous improvement, diverse teams, and autonomy which drive our collaboration.

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare

• Competitive compensation and benefits

• Learning and professional growth opportunities

• The tools you need, and enjoy using

• Frequent company events and talented colleagues from around the world

If you enjoy working in a fast-growing and international environment with the possibility to make an impact, this might be the perfect job for you. Apply now! We'll fill the position as soon as we find the right person.