COO

Novantro is a Reddit marketing agency helping B2B brands get recommended by AI tools like ChatGPT, Claude, and Gemini. We've served 70+ US clients across SaaS, home services, and finance. We're currently at $60k/mo and scaling to $100k/mo with a small, lean, fully remote team.

The founder built this from zero in 18 months and is now stepping back from day-to-day operations to focus on growth. This role exists so that when he steps back, nothing breaks and everything gets better.

What you'll own

• Client delivery: every campaign ships on time and at quality. You work directly with our Head of Reddit and content team to make that true every single week.

• Team management: coordinating a remote team of 5+ (delivery, sales, contractors) across time zones. Keeping people accountable without the founder in the loop.

• Systems: running and improving our stack: Close CRM, Make.com automations, Calendly, Slack, Stripe. If a workflow breaks at 2x volume, you catch it before it breaks.

• Client health: spotting problems before clients feel them. Owning escalations end-to-end. Retention is your scoreboard.

• Reporting: the founder gets one clean weekly picture of delivery, pipeline, and team performance from you.

Must-have requirements (we will not consider applications without these)

• Marketing agency experience is a MUST. You've worked at or run operations for a marketing agency: SEO, content, paid media, or similar. You understand client retainers, deliverables, and why clients churn. No exceptions

• Reddit, SEO, or GEO/AEO experience is a MUST. You know how organic visibility works: Reddit marketing, search rankings, or AI answer optimization (getting brands cited by ChatGPT/Perplexity). You don't need to be the strategist, but you must understand what our delivery team does well enough to manage it and quality-check it

• 3+ years running day-to-day operations (client delivery, team coordination, reporting)

• Hands-on with CRMs and automation tools (Make.com or Zapier experience is a big plus)

• Experience managing remote contractors and keeping output high without micromanaging

• You write SOPs, build systems, and make decisions without waiting for approval

You're NOT a fit if

• You need daily direction to function

• You've only worked inside big companies with big support structures

• You've only done ops for e-commerce, logistics, or non-marketing businesses this role requires understanding how agency delivery actually works

• You see "startup chaos" as a problem instead of raw material

Compensation

$5,000–$10,000/month depending on experience and location, plus a performance bonus tied to client retention and delivery metrics. Full-time, remote, contractor structure.

The upside

You're joining at the inflection point. Run operations well while we scale $60k → $100k+/mo, and this role grows into a true COO seat with expanded compensation to match. The founder promotes from within our current team leads all started as contractors.

How we hire (fast)

1. Application form (~10 minutes, includes a short Loom video)

2. Two 30-minute calls

3. Paid trial task (real work, real pay)

4. Offer

CLICK THE "APPLY NOW" BUTTON TO SUBMIT YOUR APPLICATION.

(Applications through the form only we don't review resumes sent any other way.)