Technical Product Manager

About this role

We are seeking a talented and highly motivated individual to join our Product Management team as a Technical Product Manager. In this role, you'll integrate deeply with our Enterprise Data & Development Teams to lead the development and implementation of enterprise-level communication, data, and reporting products.

This role will be pivotal in leveraging technologies such as Snowflake and Tableau Cloud to deliver scalable, robust, and efficient solutions to our clients so that they can extend the capabilities of our data offering on their own. In addition, the candidate will have the opportunity to leverage data from a multi-sided platform model to drive new features on the Enterprise level. Our product team serves as the bridge between the business and technology teams, and we thrive on innovation, conceptualization, design, and piloting new capabilities to solve real customer problems. The ideal candidate will possess technical expertise, product management skills, and customer-facing capabilities. 

Apply if you’re excited to: 

• Serve as a trusted advisor for stakeholders, driving key business outcomes with real impact on the company roadmap

• Engage with diverse teams and clients to align Petvisor solutions with real industry problems–overseeing, managing, and developing our data-driven software product 

• Integrate closely with data and development teams for technical planning and deployment 

• Manage Agile operations for efficient cross-departmental collaboration

• Develop clear documentation and processes for product understanding and adoption for internal and external audiences

• Illustrate business problems and value proposition to technical and executive audiences at all levels of our organization

• Conduct feedback sessions with customers for pre-development input, then bring that feedback back to an engaged development team eager to solve problems in new ways

• Validate product use cases and feasibility through demos with internal SMEs, users, and secondary audiences

• Support Strategic Account Managers with day-to-day product and technical needs–serving as the product evangelist to facilitate inquiries and provide technical support for customers as they adopt new features

• Collaborate on veterinary industry solutions to enhance data product value

• Stay updated on competitive technologies for strategic positioning

About You

• Degree in Computer Science, Engineering, Mathematics, Research, or related fields, or equivalent experience

• 3+ years of experience as a Product Manager, Solutions Architect, or Data Contributor

• Internal and/or external consulting or customer-facing experience

• Exemplary written and verbal communication skills coupled with unparalleled follow-up skills

• Understanding of data analytics stack and workflow, including ETL,  data platform design,  BI,  and analytics tools

• SQL experience required; high-level understanding of data warehousing, cloud data architecture, and data modeling beneficial

Benefits & Perks

PetDesk is a remote organization, focused on a culture, infrastructure, and ecosystem that supports team members’ participation in critical decisions and information sharing, regardless of location. Benefits and perks include:

• Medical coverage for employees and dependents (80-90% covered by employer)

• Employer HSA contribution with HDHP

• 401(k) match up to 3.5% 

• Dependent Care Flexible Spending Account (FSA)

• Dental & Vision coverage available 

• Basic Life and AD&D Insurance

• Short and Long Term Disability

• Flexible Time Off & 13 Paid Annual Holidays

• Paid Parental Leave

• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance

• $250 Annual Stipend for Learning and Development

Pay Range

$134,000—$150,000 USD

Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally. 

We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California
Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants' data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.