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Custom Solutions Engineer (SaaS)
Are you ready to have an impact?
At Publitas, our mission is simple. We are on a mission to help as many individuals (including you) and organizations as possible to achieve their goals.
Publitas enables brands to transition from print media to offer shoppers an engaging and personalized digital experience by publishing inspirational, dynamic catalogs online. 60 million people around the world explore brands and products in a more sustainable way by utilizing our products and services.
Note from our hiring manager: "Hi, I'm Richard, the Services Lead at Publitas. If I had to describe your core function as a Custom Solutions Engineer at Publitas, it would be integration design and delivery. You will serve as the technical consultant for our Enterprise clients during their integration with Publitas, ensuring the technical integrity and quality of the delivered solution. I look forward to hopefully meeting with you soon."
Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.
Take ownership by:
Designing and delivering integrations between various customer backends and Publitas.
Ensuring the technical integrity and quality of the delivered solution.
Modifying or updating existing integrations and implementation of new features.
Assisting in troubleshooting CSS issues, client-side HTML/Javascript applications, and RESTful API integrations.
Assisting in troubleshooting/debugging data feeds, configuring imports via pre-written command-line scripts, etc.
Developing and enhancing the number of Publitas plugins and available integrations.
Using direct API integrations to provide value to eCommerce sites and increase conversion rates.
Integration maintenance: monitoring existing client integration and providing speedy resolutions to any bugs or issues.
Collaborating with Solution and Technical Engineers to continuously improve the integration workflow.
Job requirements
This challenge will suit you if:
You are fluent in English.
You have 2+ years of experience in a technical customer-facing role.
You have strong experience with eCommerce software implementation using direct API integrations.
You have a strong understanding and proficiency with HTML, JavaScript, CSS, and related web technologies.
You are experienced with one or more scripting/back-end programming languages (PHP, Python etc.)
You are experienced in integrating third-party web APIs.
You have knowledge of Unix environments; strong user-level skills.
You have an understanding of technical and user-experience requirements for Salesforce, Magento, Shopify, Kibo, and similar platforms.
You are experienced with code versioning tools (E.g GitHub)
You can write high-level technical documentation
You are comfortable with a fast-paced working environment that can include some last-minute integration requests.
You can work back from the problem domain towards technical solutions, making technical decisions and breaking problems into manageable chunks on the way.
You have experience working with data sets and in formats such as XML, TSV, and JSON.
You have experience working with microservices.
You have AWS exposure or experience.
What we provide to help you achieve results:
You will help redefine the movement from physical to digital.
€38.400 - €69.300 gross salary per year. Salaries are assessed based on your relevant experience, level of seniority, and location.
Twenty-five vacation days per year and your National Holidays off.
A contract of indefinite duration.
Work from anywhere you desire.
A monthly shared office space/coworking allowance.
A one-time home office setup stipend.
A top-of-the-line MacBook.
Monthly wellness allowance to stay healthy while working remotely.
Annual retreats in some of the greatest cities in the world.
Free books in Kindle and Audible store.
We'll challenge and support each other through 1-1 sessions to get the most out of your and our potential.
Please also have a read through our Recruitment FAQ
Publitas is proud to be an Equal Opportunity Employer. We strive to create an inclusive environment that empowers our employees all over the world. We want you to feel welcome, respected, and valued for who you are — it's our differences that make us stronger! We celebrate diversity and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Publitas welcomes all, we invite you to apply and join us!
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