Opened 11 days ago Remote Job

Instructional Designer

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The R365 Academy Instructional Designer is a full-time, one-stop-shop, video production machine.  From managing a backlog of requests, product research, SME interviews, script writing, voice-over acting, audio mixing, screen capturing, to editing and publishing the finished product.  The Academy Videographer is self-motivated, can do it all, and loves a good challenge.

How you'll add value:

  • Own all R365 Academy video and lesson content.

  • Update (or replace where necessary) existing R365 Academy Videos to match the current/future state of the product.

  • Create professional quality videos for new products and features in a timely manner.  Videos should be available when new products and features are released to the GA (General Availability) release group (where possible).

  • Be a one-stop-shop video creator.  Including the following skills:

  • o   Video request backlog management (

  • o   Product research

  • o   Script writing

  • o   Voice-over / Narration acting

  • o   Audio recording

  • o   Audio editing

  • o   Minimal Front-end Web Development skills to support video capturing (HTML, CSS, DevTools)

  • o   Screen capturing / Task emulation (R365 Product suite, Camtasia)

  • o   Video editing / Publishing (Camtasia)

  • o   CMS (content management system) and LMS (learning management system) manager for all Academy content (Vimeo, OneDrive,, AWS)

  • Assist with other video related projects for the Customer Success org as assigned.

  • Other duties as assigned.

What you'll need to be successful in this role:

  • Proven experience working in a training or video tutorial production position

  • Ability to work in a fast-paced, rapidly changing environments

  • Excellent written and verbal communication skills

  • Proficiencies in TechSmith Camtasia (or equivalent video editing software), Microsoft Office Suite, CRM solutions, and LMS solutions

  • Creativity

  • Multitasking skills for working with many team members and projects at once

  • Strong attention to detail with ability to write, verbalize, demonstrate, and produce tutorial/training videos in explanatory and procedural styles for multiple audiences

  • Experience working with and/or writing HTML & CSS

  • Ability to work on your own or with a team to reach established goals and metrics

  • Experience with Adobe Photoshop or similar image/photo editing software

  • Experience in Technology, Accounting or Restaurants

  • Technical writing experience is a plus

  • Bi-lingual English and Spanish is a plus

R365 Team Member Benefits & Perks

  • Compensation: Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. This position has a salary range of $73K-$85K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.

Along with the compensation we provide the following marketing leading benefits and perks:

  • Ability to work remote or hybrid

  • Comprehensive medical benefits, 100% paid for employee

  • 401k + matching

  • Equity Option Grant

  • Unlimited PTO + Company holidays

  • Wellness initiatives

Why join our amazing team?

  • We're a community that prides itself in creating innovative solutions and producing quality work

  • Our product is the secret ingredient that makes a real difference to restaurants nationwide

  • The open concept work environment that we've created is causal, collaborative, and cultivates communication

  • #BI-Remote

$73,000 - $85,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

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