Care Navigator, Sana Care
Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. At Sana, we're passionate about fixing this problem by bringing accessible and affordable health plans to small and medium businesses. We've built an innovative team with top talent from across the health insurance and tech industries to create engaging, modern plans for our clients. This allows our customers to offer competitive benefits packages while paying an average of 20% less than traditional plans.
Sana is looking for a Medical Assistant to join our virtual practice as a Care Navigator. The Care Navigator will provide clinical and administrative services to support our value-based patient care model. To be successful in this role, you must be highly organized, a great communicator and passionate about patient-centered care.
What you will do
Assist providers with medication requests, lab results, x-ray results, and prior authorizations
Search for and coordinate specialty referrals requests
Facilitate STAT imaging and lab orders
Answer phone line and provide practice information to external providers
Monitor EHR inboxes and support providers with patient correspondence
Work cross-functionally with payer business unit to answer coverage & benefit questions
Promote teamwork to support a healthy & happy work culture
Participate in regular touch points regarding patient satisfaction & engagement
About you
You have 2+ years working as a CMA
High school diploma or GED required; Associates degree preferred
Certification as a Medical Assistant preferred
Excellent interpersonal skills
Knowledge of patient care and examination procedures
Ability to make patients feel at ease
Detail-oriented and highly organized
Strong written communication skills
Entrepreneurial. Self-directed. Excited to innovate.
Passionate. You care about making our healthcare system work better for patients
Grit. You aren’t worried about getting your hands dirty and working hard when you need to
$55,000 - $70,000 a year
Our cash compensation amount for this role is targeted at $55,000 - $70,000 per year for all US-based remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
About Sana
Sana is a modern healthcare company, providing health plans and innovative care solutions for small and medium businesses. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out!
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