HR Manager (People Operations)

Scroll is a Layer 2 scaling solution for Ethereum, specifically focusing on zkRollups. Key aspects of Scroll are zkRollup technology, Scalability, Efficiency, Security, and Developer-friendly. Overall, Scroll plays a crucial role in addressing Ethereum's scalability challenges and facilitating the growth of decentralized finance (DeFi) and other blockchain-based applications by providing a scalable and efficient Layer 2 solution. 

Job Summary:

We are seeking a People Operations Manager to support our globally distributed remote team. The ideal candidate will have excellent attention to detail, strong organizational skills, and the ability to manage multiple projects in a fast-paced, rapidly growing environment.

We value individuals with a professional, meticulous approach who can help scale our teams effectively. A positive attitude, strong ownership, and excellent communication skills are essential. At Scroll, we focus on building strong employee relationships and providing a great experience from onboarding to alumni status.

Responsibilities:

• Oversee the onboarding and offboarding processes.

• Manage various HR vendors (fiat and token payroll) and HR tech stacks (HRIS, Device management, travel management, etc).

• Provide the first line support and advice to employees at all levels on HR inquiries.

• Collaborate with HR cross-functions on various people programs and initiatives.

• Regularly audit and update compensation and benefits programs in line with web3 trends.

• Ensure compliance with global labor laws and develop HR policies.

• Plan and facilitate organization-wide events like founders’ AMAs, all-hands meetings, and internal gatherings.

• Build and maintain the Employee Handbook to keep it updated and aligned with HR policies and processes.

Requirements:

• Web3 experience

• With experience managing tokens for employees

• Payroll experience

• Minimum 5 years of experience in People Operations within a fast-paced environment.

• Fluency in both Chinese (preferred) and English to effectively communicate with employees globally.

• Experience in dynamic industries like blockchain, deep tech, or global remote startups.

• Ability to handle confidential information with discretion.

• Comfortable using various tech platforms, with the ability to quickly learn new systems.

• Meticulous attention to detail, ensuring accuracy and high-quality deliverables.

• Strong team player, proactive, and able to thrive in a high-performance, fast-paced environment.

• Excellent interpersonal skills, with a proactive and high-energy approach, able to manage complex relationships and difficult conversations.

• Proven ability to navigate ambiguity and manage responsibilities autonomously, with flexibility in problem-solving and scheduling.

About You

• You are a self-starter and ability to take ownership, well organised, self-disciplined and effective when working autonomously on tasks and projects;

• You are responsive, collaborative and committed person with a high work ethic;

• You are a high class communicator who can articulate their views succinctly on calls or asynchronously in globally distributed, remote teams;

• You relish working in an agile start-up environment;

• You are a great listener who understands when to listen first and engages well with colleagues;

• You are a resilient, driven individual who is willing and able to continually develop and iterate to succeed;

What We Offer

• A mission-led, collaborative culture

• Opportunity to work with cutting edge technology and like-minded people who are contributing to the progression of Ethereum

• Competitive salary package / generous paid time off / annual growth budget

• 100% remote from any location with flexible hours

• Home office set up / co-working membership allowance

• Private healthcare in selected countries

Scroll is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please let us know and we'll do our best to accommodate.