Senior Manager, UX

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Evolution Equity Partners, Sequoia Capital, GV and Riverwood Capital.

Job Summary:

SecurityScorecard is seeking a highly skilled and experienced Senior UX Manager to join our global team. You will be responsible for leading the design and development of intuitive and engaging user experiences for our customers. You will oversee a team of UX designers, collaborate closely with product managers, engineers, and other stakeholders to take a customer-first approach to define and implement a cohesive UX strategy. The ideal candidate is a strong design practitioner and strategic problem solver who operates with curiosity and creativity. This role reports to the VP of User Experience.

Responsibilities:

• Define and implement a user experience strategy that aligns with our business goals and customer needs.

• Lead the UX team in developing intuitive, usable, and visually appealing solutions for our cybersecurity platform. 

• Conduct user research and usability testing to identify user needs, pain points, and opportunities for improvement.

• Work collaboratively with product management, engineering, and other stakeholders to define problems and opportunities, and ensure user-centric outcomes.

• Advocate for user needs and design best practices throughout the organization, from product development to customer support.

• Manage and mentor the UX team, providing guidance, feedback, and opportunities for professional growth.

Basic Qualifications:

• 5+ years of experience in UX design, with a focus on SaaS or enterprise software.

• Proven track record of 2+ years successfully leading UX teams and delivering high-quality user experiences.

• A degree in UX design, Human-Computer Interaction, or a related field—or equivalent experience.

• Strong skills in user research, information architecture, interaction design, and visual design.

• Strong communication, collaboration, and leadership skills.

• Experience in cybersecurity or working on highly technical products is a plus.

Our Guiding Principles:

• Start with the problem

• Think big. Start small. Learn fast

• Design in the open

• Ship to learn

• Centered on user needs

Our Benefits:  

• Competitive salary

• Comprehensive benefits including healthcare, life, disability, and wellbeing benefits

• Tax advantaged accounts including HSAs and FSAs

• New Parent Leave (after six months)

• Unlimited PTO

• Access to learning platform & company professional development events

• Employee Referral Bonus

• 401(k)  

• Company Wide Employee Monthly Wellness Day 

• Additional benefits including employee stock options, tuition reimbursement, EAP, and more

S[CORE]card Values

Solutions Focused: We identify problems then quickly shift to solutions.

Customer Centric: We are obsessed with making our customers happy.

One Scorecard:  We are one team that embraces diversity, fun and collaboration.

Resilient:  We persevere through obstacles.

Embody #SecurityDNA: We practice what we preach.

Awards & Recognition

https://securityscorecard.com/awards

Top 10 Cybersecurity Experts 2021 - Dr. Aleksandr Yampolskiy

CEO of the Year - Dr. Aleksandr Yampolskiy

Best Cybersecurity Company

Deloitte Technology Fast 500

The Forrester New Wave Leader, Cybersecurity Risk Rating Platforms

If you are a resident of Colorado, New York City, California, or Washington State, please email us at talentacquisitionoperations@securityscorecard.io to receive compensation information for this role.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.