Accounts Receivable Clerk (Contractor)

About Us:

Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction.  Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning.

Our Mission:

Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. 

Your Team: 

You will be a key contributor and a teammate on our finance team, which includes Accounts Receivable Analyst (who will be your manager), Staff Accountant, Senior Accountant, Assistant Controller and Controller.

Your Role:

As Seesaw’s AR Clerk Contractor, you will assist with AR Collection and components of the accounts receivable cycle, payment application and other ad-hoc projects. Estimated contract: Beginning 6/03/2024 and ending 10/30/2024.

Your Responsibilities:

• Identify invoices and customers for payments applications on account, checks, credit cards, ACH/Wires, including emailing customers for remittance advice

• Review customer AR balance, resolve collection issues with customers or internal team as necessary, including calls and emails to customers and internal escalations as required for problem accounts

• Researching customers’ alternative contract email address on customers’ websites and/or purchase orders

• Assist scheduling and processing customer invoicing 

• Assist with reconciliation of discrepancies arising from AR transactions, including Customer Overpayments and Advance Payments 

• Validate tax IDs for international customers on the governmental website

• Other ad hoc projects as assigned

Your Requirements:

• 2+ years of progressively responsible experience in Accounts Receivable or Customer Service

• Proficiency in Microsoft Office products (Word, Excel, and Outlook) and Google Workplace

• Familiarity with NetSuite will be an asset

• Strong analytical problem-solving aptitude with creative solutions, ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with strong attention to detail

• Ability to communicate effectively and professionally, both in writing and verbally, with management, customers

• Able to work as a team player

• Open to development of skills and knowledge

• Organized and detail-oriented

• Strong verbal and written communication skills

• Prior customer-facing experience (e.g. retail) preferred

Compensation:

Our compensation ranges are based on paying competitively for our size and industry. The hourly rate for this position is: $18.00 - $20.00

This is a Non-Exempt position.

Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users.

Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here: U.S. Privacy Notice.

Our company participates in E-Verify.