Support Engineer

Social Discovery Group is the world's largest group of social discovery companies which unites more than 50 brands. For more than 20 years, we have been creating premium international dating services and social discovery apps with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our product portfolio includes Dating.com, Cupid Media, Dil Mil, and many others. The products are already used by more than 500 million users in 150 countries around the world.

SDG Invests in social discovery technology startups around the world. Our Investments include

Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of more than 800 professionals works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive approach, and we are always looking for new and unconventional ideas.

Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Australia, Poland, Israel, Türkiye, Latvia and many others.

We are looking for a Support engineer for one of our investment products.

Our technology stack:
Linux, Gitlab, Ansible, Rabbit MQ, MS SQL, Docker, K8S, ELK, CloudFlare, AWS, GCS, etc

Your main tasks will be:

• Into direction of new business projects (SDG Lab), which develop and maintain products (more than 10 different product teams) we are looking for experienced Support engineer.

• In this role you will be responsible for maintaining different components of our communication platform (based on micro services architecture, k8s).

• It means that you will work with the system's logs, set business monitoring, solve incidents, and make documentation.

• You will work with modern, high-profile technologies, in a strong technical skills team and friendly environment, where you will grow together with us and upskill.

We expect from you:

• have experience in maintaining of high load enterprise system for more than 3 years;

• have administered Linux systems or you know Linux systems well

• use bash (or python for scripts)

• can write and read complicated SQL requests for DB

• can develop (or correct) CI/CD pipelines with use Gitlab (or with other CI/CD system)

• have worked with ELK stack and read and can analyze logs

• have experience with the collect, processing and visualized systems: prometheus, zabbix, grafana, sentry

• use Ansible (or Chef, Puppet, etc)

• you can and want to solve incidents, search the root of problem, troubleshooting

What do we offer:

• REMOTE OPPORTUNITY to work full time;

• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;

• Bonuses up to $5000 for recommending successful applicants for positions in the company;

• Full payment for professional training, international conferences and meetings;

• Corporate discount for English lessons;

• ​Health benefits. If you are not eligible for Corporate Medical Insurance, the company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor’s fees for yourself and close relatives (spouse, children);

• ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in the locations where we have offices or co-working. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;

• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

Sounds good? Join us now!