
Customer Enablement Lead
🚀 About Us
We’re StackBlitz!
We’re the team that brought you WebContainers, the first-of-its-kind technology that made it possible to run Node.js right inside your browser. That breakthrough kicked off our journey in 2019, and it’s what powers the blazing-fast online IDE used by over 1 million developers every month.
But we didn’t stop there. We doubled down on everything we learned and built Bolt.new — the fastest way to go from idea to production without writing traditional code. It’s a next-gen, AI-powered app builder that helps you create, edit, and deploy full-stack web and mobile apps instantly, right in your browser. No installs. No setup. Just smart automation and instant dev environments that let you move at the speed of thought.
We’re a fully remote team, globally distributed, deeply collaborative, and seriously passionate about building the future of software development.
This is your chance to join a small team with a big vision. If you love shipping fast, solving real problems, and pushing the boundaries of what’s possible, we’d love to meet you.
✨ About This Opportunity
As Customer Enablement Lead, you’ll play a critical role in equipping our premium users with the knowledge, resources, and confidence they need to be successful with Bolt. Through onboarding, training, live sessions, and scalable educational programs, you’ll help customers become proficient and empowered users—driving satisfaction, retention, and long-term growth.
You’ll be responsible for developing and delivering both 1:1 and 1:many enablement experiences, identifying content gaps, and surfacing key customer insights to the broader team. This role is ideal for someone who thrives at the intersection of education, community, and technical support—and is excited to be a visible, hands-on presence in our user ecosystem.
🛠️ How You'll Contribute
Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices
Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data
Conduct regular onboarding, training, and hands-on building sessions for both B2C and B2B customers
Host office hours where you’ll answer technical questions and support users in real time
Partner with Marketing to amplify and promote enablement sessions and live events
Provide support with technical questions and product guidance across various community channels
Co-host live streams and collaborate with Marketing on sourcing guests from our user community
Help design scalable programs and resources that reflect customer feedback and recurring pain points
Gather and synthesize community feedback to inform product prioritization and improve the overall customer experience
Identify gaps in educational content and collaborate with the CX team to address those
đź’ˇ Qualifications
3+ years of experience in Customer Enablement, Education, CX, Support, Customer Success, Onboarding, or Solutions Engineering
Proven ability to design and deliver impactful training and enablement content
Strong understanding of AI tools, prototyping, coding workflows, and technical integrations
Passion for helping others succeed, with a curious mindset and drive to solve problems creatively
Confident communicator who’s comfortable presenting on live streams, webinars, and calls
Exceptional written and verbal communication skills, with a customer-first mindset
High ownership and self-direction—you’re comfortable taking initiative and working independently
Strong project management and organizational skills
Experience collaborating cross-functionally
Strong verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language.
📌 A Few Notes
You do not need a college degree to apply
You do not need to be located in the U.S. — we’re remote-friendly
You do not need to meet every qualification listed above
Don't let this one get away.
About the company
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