Senior Community & Influencer Manager

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better.

We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every step from first vision to value.

Since our beginning in 2007 as a project to make a time-tracking tool to help a client – Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem.

We want everyone to work better – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder.

About the role:

We’re hiring a Senior Manager, Social Media and Community to lead Tempo’s social presence and community engagement across key channels in the Atlassian ecosystem and beyond.

This role owns how Tempo shows up day-to-day in the market shaping our voice, driving meaningful engagement, and building community with customers, practitioners, and ecosystem audiences.

You will develop and execute our organic social strategy, manage Tempo’s participation in community spaces, and grow our influence through authentic relationships with creators and industry voices.

This role sits within the Marketing team and reports directly to the Director, Content and Brand. You’ll partner closely with Brand, Content, Product Marketing, and Customer-facing teams, including Customer Advocacy to ensure Tempo’s social and community presence strengthens awareness, trust, and long-term brand equity.

If you thrive at the intersection of storytelling, community-building, and ecosystem engagement, we’d love to hear from you.

What you’ll do:

Own Tempo’s social media strategy

• Develop and execute Tempo’s organic social strategy across priority platforms (LinkedIn, X, YouTube, Reddit, and emerging channels)

• Build a community of engaged planning leaders on social channels and beyond

• Define channel plans, content themes, and engagement approaches aligned to Tempo’s brand and business priorities

• Create and publish high-quality social content that translates complex products into clear, compelling narratives

• Run employee advocacy program with Sprout Social to inspire engagement

• Manage social publishing cadence, performance reporting, and continuous optimization

Lead community engagement

• Own Tempo’s presence in key community spaces, including Atlassian Community and other relevant forums

• Foster authentic conversations, respond to questions, and strengthen Tempo’s reputation as a trusted ecosystem leader

• Monitor community sentiment and surface insights to Marketing, Product, and Customer Success teams

• Develop community engagement initiatives that encourage participation, discussion, and long-term loyalty

• Partner with internal teams to ensure community feedback loops back into product and go-to-market priorities

Build relationships with influencers and ecosystem voices

• Identify and engage creators, influencers, and respected voices across the Atlassian ecosystem and adjacent enterprise productivity spaces

• Develop partnerships that amplify Tempo’s content, campaigns, and thought leadership in authentic ways

• Coordinate sponsored collaborations where appropriate, ensuring brand alignment and measurable impact

• Maintain relationships with bloggers, practitioners, and ecosystem media to grow Tempo’s share of voice

Amplify brand moments and campaigns

• Collaborate with Demand and Product Marketing to amplify launches, announcements, and key campaigns through social and community channels

• Support executive social presence (managed via agency) through messaging guidance, content support, and amplification strategies

• Partner with Events and Field Marketing teams to extend Tempo’s visibility before, during, and after key industry moments

• Work closely with the Customer Advocacy team to amplify approved customer stories and proof points across social channels (without owning advocacy program execution)

Who you are:

• 6+ years of experience in social media, community management, or digital marketing within B2B SaaS or enterprise technology

• Proven track record of building engaged audiences and growing organic social performance

• Strong writing and storytelling skills, with the ability to communicate clearly and confidently in Tempo’s voice

• Comfortable engaging directly with customers, practitioners, and influencers in public-facing channels

• Deep understanding of how social and community drive awareness, trust, and long-term brand growth

• Data-driven mindset with experience measuring channel performance and community health

• Strong project management skills and ability to thrive in a fast-moving, cross-functional environment

• Familiarity with Jira, the Atlassian ecosystem, or enterprise planning tools is a strong plus

Bonus points

• Experience working in the Atlassian ecosystem or enterprise software community spaces

• Hands-on experience with social listening, community platforms, or influencer management tools

• Comfort experimenting with new formats like short-form video, live social, or creator partnerships

Why Join Tempo?

• Impact: Work on meaningful products that empower enterprise users and improve productivity.

• Innovation: Be part of a culture that values creativity and innovation, with opportunities to make a real impact.

• Collaboration: Join a supportive, collaborative UX team that values openness, communication, and a continuous learning environment.

• Growth: Opportunities for professional development, including conferences, courses, and mentorship.

What's In It For You (Org-wide) -

• Remote First work environment

• Unlimited vacation in most of our locations!!

• Great benefits including health, dental, vision and savings plan.

• Perks such as training reimbursement, WFH reimbursement, and more.

• Diverse and dynamic teams with challenging and exciting work.

• An opportunity to have a real impact on our business.

• A great range of social activities (both in person and virtual).

• Optional in person meet-ups and the ability to travel to our international offices

• Employee referral program

• And so much more!

Note: As our hiring teams are global, please submit your resume in English only

Apply today to join the Tempo team and help shape the future of enterprise productivity software.

Join us at Tempo Software, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.