Senior Business Analyst

About Trafilea

Trafilea is a global company that builds communities and transformative brands. We own the brands and take care of the entire customer journey, to deliver wow-worthy experiences that influence and empower millions of people globally.

Our culture is fast-paced and dynamic. We are data-driven enthusiasts, passionate about marketing, exponential technologies, and innovation.

We have over 300 hundred employees working around the world, connected by the same purpose and core values. Our support for this new way of working has led to being featured in Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.

We are looking for dynamic, dedicated, and committed individuals with a strong desire to grow, that can drive the brand forward on its truly exciting journey.

Do you want to know more about our Brands? Shapermint, Truekind & Empetua

We are looking for a Sr Business Analyst who can Support Product & Tech teams to build & improve products from top to bottom by:

• Providing useful information regarding user behavior, market, and technology.

• Planning tech projects, capturing the requirements, defining milestones, users stories and doing the follow up until the project has been released to production

• Monitoring and reporting the main KPIs of products and projects in the area.

Requirements

Expected outcomes & responsibilities

• Extracting data from the brand’s tools to generate valuable insights that drives business decisions.

• Collaborate with the product manager on the definition of the functional task for the IT team.

• Analyze business requirements from different stakeholders

• Map risks and tackle them before they happen.

• Elaborate functional specifications (Epics, User Stories/Non-functional requirements)

• Follow the implementation of the task so it meets the pre-defined outcomes/outputs.

• Solve problems and initiate collaboration within the team; anticipate, identify and actively resolve issues.

• Generate weekly reports following the main KPIs of the business/product.

• Troubleshoot and improve tools to maintain quality assurance

• Discover and share industry trends around industry , technology and behavioral economics to impact the product and business.

• Set up dashboards and track the proper analytics to make sure the product meets expectations and is easy to use.

• Create and maintain the project backlog organized and updated that reflect the project status reality.

Experience/ Qualifications

• Proven experience as Business or Functional Analyst in digital environments.

• Bachelor degree in IT related fields.

• SCRUM Methodologies practitioner.

• SQL and Google Analytics knowledge is a strong desirable

• Knowledge of key concepts from digital businesses (desirable)

• Experience in eCommerce projects preferably in big tech “.com” companies.

• Excellent communication, active listening and organization skills. Outstanding interpersonal skills.

• Hands-on problem solver and confident when facing challenges to ensure the project is pushed forward.

• Strong structured thinking skills as well as a proactive attitude.

• Experience with qualitative and quantitative data analysis, KPIs and indicators management.

• Strong growth and entrepreneurial mindset with a positive attitude.

What We Have to Offer

• Proximity doesn’t influence productivity. As a globally distributed team, you can live and work wherever you want.

• A rich experience including the opportunity to collaborate with world-class talents. Encouraging transparency and open communication to all.

• A data-driven, dynamic, energetic work environment, full of talented, goal-oriented, and empathetic people working together to grow and develop both as professionals and human beings.

• A safe space to be who you truly are. We embrace and support diversity, and equity and work hard every day to keep becoming more inclusive.

• Openness to new ideas and initiatives: You can always join a squad, tribe, or committee, and start new ones. Bring your hobbies and passions and transform them into projects!

For more benefits please visit our Trafilea Web Site.

Are you ready? Apply for this position today and join the fastest-growing startup in the world!