Senior Cloud/Backend Engineer

Triple Whale is the complete intelligence platform for ecommerce, helping brands stop guessing and start knowing what’s actually driving growth, what’s wasting money, and what to do next — with total confidence. By pulling all of a company’s data into one place, delivering measurement tools teams can trust, and applying advanced AI, Triple Whale turns fragmented data into clear insights and actionable recommendations.

More than 50,000 ecommerce brands including Pressed Juicery, OUAI, and True Classic trust Triple Whale to grow faster and drive revenue with fewer resources by uncovering opportunities and acting on them at scale.

Why Triple Whale Needs You

We’re looking for a Senior Cloud Backend Engineer to join our Infrastructure Team. This role is ideal for someone who enjoys solving complex problems, working deep in the details, helping other developers, and owning systems end-to-end. You’ll also play a key role in our weekend on-call rotation, supporting the reliability of our platform.

If you’re passionate about building reliable, scalable systems, thrive on open-ended problems, and love designing and owning infrastructure from conception to production, this is the right place for you.

What You’ll Do

• Deploy and support service infrastructure in Kubernetes

• Identify the right tools and technologies for major initiatives and build them

• Help other teams design robust and scalable systems

• Scale and optimize multiple databases

• Build internal tooling to accelerate developer velocity

• Provide observability, monitoring, and visibility across systems

On-Call Responsibilities (2–3 rotations per month):

• Participate in weekend on-call rotation (Friday 7:00 AM ET – Saturday 5:00 PM ET)

• Act as primary escalation point for production issues

• Assess incidents, identify root causes, and deploy safe hotfixes when needed

• Maintain judgment under pressure and own resolution end-to-end

What You’ll Bring

• 3+ years as an independent backend or infrastructure engineer

• Ability to design and build scalable, reliable systems

• Strong communication skills

• Hands-on builder mentality — this is a coding role

Experience with:

• Relational and non-relational databases

• Major cloud platforms (GCP, AWS, Azure; GCP preferred)

• Streaming systems, scaling large systems, message queues

• Monitoring systems (DataDog, Grafana, Groundcover)

• CI/CD, Git

Bonus Skills:

• Kubernetes and Knative (production experience)

• ClickHouse

Technologies we use:

• Databases: ClickHouse, MongoDB, Redis, PubSub, Postgres, BigTable, Firestore, SonicDataFlow

• Infrastructure: Kubernetes, Knative, GCP, Temporal

• Languages: Node.js, TypeScript, Python

• Tooling: Git, GitHub, GCP build infrastructure, GitHub Actions

Our Values

• Customer Obsessed – everything we do is designed to positively impact customers

• Move Quickly – speed of iteration and delivery is our competitive advantage

• Trustworthy – candor, directness, and honest communication help us win together

• Curious – we ask bold questions and explore creative paths

• Act Like A Mensch – we operate with honor, integrity, empathy, and respect

Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of ecommerce, Triple Whale is the place for you. We’re seeking driven, curious, and creative individuals ready to thrive in a fast-paced environment.

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