HR Business Partner

TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale. 

Team & position summary

As the Human Resources Business Partner, you will serve as a key strategic partner, providing guidance on HR-related matters and helping to shape the culture and performance of our organization. You will be responsible for aligning HR strategies with business goals, fostering employee engagement, and enhancing performance management practices to support our rapid growth.

The impact you will have:

• Strategic Partnership: Collaborate with People leadership to understand business goals and develop HR strategies that support organizational objectives.

• Talent Retention: Partner with hiring managers to develop and implement effective, customized retention strategies to each of their team and reports unique situations, ensuring we retain top talent.

• Employee Development: Identify training and development needs, and create programs to foster employee growth and career progression.

• Performance Management: Implement and manage performance appraisal processes, ensuring alignment with business goals and a culture of continuous feedback.

• Employee Relations: Act as a trusted advisor for employee relations issues, providing guidance and resolution strategies to promote a positive work environment.

• Culture & Engagement: Drive initiatives to enhance company culture and employee engagement, ensuring alignment with our core values and mission.

• HR Metrics & Reporting: Utilize data to track HR performance metrics, providing insights and recommendations to leadership for continuous improvement.

• Compliance: Ensure compliance with labor laws and regulations, keeping up-to-date with changes that may impact the organization.

What we're looking for:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification (e.g., SHRM-CP, PHR) is a plus.

• 5+ years of experience in HR, with a focus on business partnering in a high-growth environment, preferably within the tech industry.

• Strong understanding of employee development, performance management, and employee relations.

• Proven ability to build strong relationships and influence at all levels of the organization.

• Excellent communication, problem-solving, and organizational skills.

• Data-driven mindset with the ability to analyze metrics and leverage insights for strategic decision-making.

About the Team:

• TRM Labs’ People Team operates with a remote-first philosophy, ensuring collaboration and high impact across time zones. We work asynchronously to stay connected and aligned, using tools such as Slack, Notion, and Zoom to communicate and collaborate efficiently. Our culture emphasizes ownership, transparency, and trust, empowering team members to make decisions and move quickly.

• As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 7am-12pm PST for meetings and collaboration.

• All team members, regardless of location must have at least 4 hour overlap with PST business hours.

Learn about TRM Speed in this position:

• Review engagement survey results with managers within 10 days and develop actionable next steps within the following quarter.

• Partner with managers to implement PIPs within 3 days of identifying a need for structured support.

• Conduct strategic check-ins with managers by the end of each quarter, tracking progress on talent initiatives and team priorities.

Life at TRM Labs

Leadership Principles

Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.

• Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.

• Master Craftsperson: We prioritize speed, high standards, and distributed ownership.

• Inspiring Colleague: We value humility, candor, and a one-team mindset.

Build a Career 

Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:

• Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.

• Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.

• Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.

Work Environment

• Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.

• Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.

• Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.

• Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.  

Join Us

We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.

We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.  

To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.