QA Engineer

UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

The Quality Assurance program and team at UpKeep was thoughtfully designed with scalability in mind. As our teams have grown, we’ve increased the number of QA engineers as well as building out our test plans, release procedures and automation frameworks.

As we continue to grow, we strive to provide our Customers with an even better experience, build our product better, with even more confidence and innovate faster. With agility in mind, there is always room to help the team at large embrace and participate in the Quality Program, build a more robust automation framework and processes while continuing to evolve quality at UpKeep.

The QA Engineer will contribute to the entire purview of technical assets and QA programs: web app, mobile apps, internal apps, API, integrations, manual testing, feature testing, regression testing, production push testing, automation, and data focused testing and development strategies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  

• Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices.

• Develop and execute manual software testing and procedures.

• Design, develop, and administer usability test scenarios.

• Conduct testing and prepare reports on progress and regression results.

• Analyze test results and present issues to the development team.

• Participate in daily team scrums and reviews of product design and testing.

• Interact with support teams as required to refine usability requirements.

EXPERIENCE  

• Minimum 3 years of Quality Assurance in software development

• Solid understanding of the full Software Development Lifecycle (SDLC) process including comprehending business and functional requirements, developing automation and implementing testable solutions when needed

• Experience in a mature Agile environment with a full understanding of Agile processes and iterations

• Able to ask the right questions and challenge, when appropriate

• BS/BA degree in Engineering, Computer Science, or other related fields with equivalent experience

KNOWLEDGE 

• Cypress or similar automation suite

• NodeJS

• API Automation Testing

• CI/CD Pipeline

• Browser Automation

• Jira/Atlassian or similar project management software

• Web and mobile application testing

DESIRED BEHAVIORS 

• Strong sense of ownership and pride in your own work

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.

• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.

• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.

• Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. 

• Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. 

• Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. 

• Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  

• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. 

• Act as a good citizen of UpKeep.

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses.

Learn More!

www.onupkeep.com

www.onupkeep.com/careers

At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.