Senior Product Manager

Who We Are 

UserGems is the future of outbound sales. We apply artificial intelligence to help companies identify who to best target for their sales and marketing outreach. We’re growing 5X year-over-year and recently raised $20M series A from Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more.

We are looking for a Senior Product Manager to join our engineering team. This is a great opportunity for someone with a passion for product management and the desire to take on a lot of ownership. 

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What We Do

We monitor a company’s existing customer list for job changes and alert their sales teams whenever someone moves to a new company.

Each month, our customers get a list of people they should reach out to – identified and ranked by our proprietary algorithm. This algorithm combines thousands of data points to generate the best possible prospecting list, uniquely tailored to them.

Example: Jared was using AWS when he worked at Hooli. Now that he’s working at Pied Piper, he could be interested in using AWS again. We’ll alert AWS’ sales team of Jared’s job change. Jared already knows AWS and might be interested to hear what AWS has to offer for Pied Piper.

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What our customers say

“UserGems is the type of tool that I've been looking for quite a while. The key is to reach out to your alumni customers at the right time - UserGems helps us achieve that at scale.” -VP of Demand Generation at UserTesting

"UserGems delivers true, concrete ROI on day one. It has turned out to be one of the most valuable solutions we have added to our go-to-market tech stack in the last two years." - Former Head of Sales at Periscope Data

Find more at https://www.usergems.com/customers

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What you will do as a Sr. Product Manager

• Gain a deep understanding of  market requirements to enable the generation of new ideas to grow market share.

• You will  analyze customer needs to improve customer experience and drive growth.

• Work closely with the leadership team to drive the development of additional features.

• Translate product strategy into detailed requirements and prototypes.

• Scope and prioritize activities based on business and customer impact and create a reliable product roadmap.

• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.

• Drive product launches by working cross functionally with marketing, leadership, and other product management team members.

• Represent the company by meeting with customers to solicit feedback on company products and services.

• Provide input  and develop product pricing and positioning strategies.

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About You

• You have 4-8 years of proven experience as a Product Manager with a strong background in SaaS product management

• You have successfully managed all aspects of a product throughout its lifecycle

• Solid technical background with hands-on experience in software development / web technologies. 

• Hands-on experience in machine learning and AI is a plus

• Experience in the sales or marketing space is a plus

• You understand the nuances of working in a startup environment with high pace product development 

• Strong problem solving skills and willingness to roll up one’s sleeves to get the job done

• Skilled at working effectively with cross functional teams 

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Why You Should Join

• We're backed by top Silicon Valley investors, including Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more.

• We are growing 5x year over year. You'll be part of a startup scaling from 60 to 100 employees.

• Customers love us! (see our Customers page and G2 Reviews)

• We're a fully remote company with employees across the globe

• We have weekly company standups, virtual happy hours, and quarterly in-person meetups so that everyone stays connected 

• We believe strongly in being customer-focused and data-driven in everything we do.

• We value individuals and strive to make everyone feel accepted regardless of skin color, gender or sexual orientation.