AI Engineer

About the Role

AI is central to 360Learning's strategy: our AI Squad ships agentic features that help users discover, create, and administrate content. As an AI Engineer, you'll architect and ship the next generation of these AI systems, from prototype to production.

You will join the AI Squad as its second AI Engineer, working closely with 1 peer AI Engineer, 1 Product Manager, 1 Product Designer, and 4 Full-Stack Developers. You will own the technical strategy for AI features while collaborating directly with product, design, and engineering.

Recent AI Features

• Catalog Companion: An AI agent performing bulk catalog operations (sharing, archiving, tagging, author assignments)

• Smart Search: Conversational search helping users discover the right content

• Conversational BI: Analytics and insights delivered through natural conversation

• AI Course & Question Generation: Creating questions and full courses from documents and titles

• Content Recommendations: Personalized content discovery

Our squad is unique because we operate in one of the fastest-moving fields in tech: AI!

Your Journey

Within 1 Month

• Graduate in Convexity through our onboarding process

• Understand our product offering through training

• Meet the team through virtual coffee meets and happy hour

• Learn our processes and tools

Within 3 Months

• Get a global view of our codebase and architecture (Pydantic AI, FastAPI, Azure OpenAI, ElasticSearch)

• Contribute meaningfully to an existing feature

Within 6 Months

• Own end-to-end delivery of a new AI feature: from technical design through production launch

• Optimize for real-world constraints: reduce per-request costs, improve latency, scale to handle usage spikes

Within 12 Months

• Make architectural decisions as we scale from 5 to 10+ features

• Prototype and ship advanced capabilities: new modalities, real-time collaboration

• Be the technical authority for your peers

The Skill Set

• 2 years of experience taking GenAI / LLM-powered systems from prototype to long-term production deployment

• Strong Python experience, with a track record of clean, maintainable production code

• Hands-on experience integrating LLM (Azure OpenAI, OpenAI, Anthropic, Mistral, etc.) and managing real-world constraints: token costs, latency, reliability, hallucinations

• Familiarity with:

  • Search capabilities, RAG, semantic search, vector databases

  • Agents

  • LLM observability tools (Langfuse or similar)

  • Evaluation of models

• Solid grasp of Machine Learning fundamentals (evaluation, experimentation, model lifecycle)

• Fluent English (US/UK) / B2 level or equivalent (FR)

• Enthusiasm for our working environment explained here: Convexity360L

What We Offer

• Compensation: Package includes base salary and equity 📈

• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent

• Balance: Flexible hours, full remote work possible anywhere in France 🏠

• Diversity, Equity, and Inclusion: 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity 🤝

• Corporate Social Responsibility: Review our CSR Charter (360learning.com in Bing) 🌎🌏🌍

• Culture: A framework that will make you successful — envision what's it like to join 360Learning from onboarding to ramp-up, and beyond 🚀👩🏻‍💻🏆 360Learner Journey

Interview Process

1. Phone Screen with our Talent Acquisition Manager

2. Discovery Meeting with an AI Engineer

3. Case Study and Clarification Meeting with an AI Engineer and the AI Product Manager

4. Culture Fit Meeting with our VP of Engineering

5. Offer!

→ Get ready using our Knowledge Base

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training.

360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Our Commitment

Learning Includes Everyone.

360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all.

We are proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment.