Senior Quality Assurance Engineer

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

We are looking for an experienced and responsible senior QA automation engineer who will create and improve automation strategy and framework, making it part of our CI/CD pipeline . You will be part of our QA team that maximizes product quality and minimize regression risks by creating automated tests for our API, Web and Mobile applications.

Responsibilities include but are not limited to:

• Designing, implementing, and executing automated and performance tests for native mobile and web applications

• Running User Acceptance and Regression tests by reviewing the user stories, acceptance criteria & design documents, and creating user acceptance cases (UAC)

• Caring for the quality of user interfaces as pixel-perfect and experience, as much as software quality

• Ensuring version releases with 0 critical bug all the time

• Collaborating and working closely with Product Managers, Developers, Designers to share bug reports, ensure business requirements are met, and increase code and automated test coverages

• Tracking and measuring quality metrics to take any necessary corrective actions proactively for one thing: the best quality can be achieved

• Evaluating, building, and improving the roadmap and infrastructure of the overall QA strategy and testing cycle for the end-products, making recommendations as necessary

• Helping to build and grow a strong and dedicated QA Team

Must-haves:

• 5+ years of dedicated experience in Quality Assurance (QA)

• 3+ years of dedicated experience with web and mobile automating application

• Understanding of software testing theory and methodologies

• Experience in manual testing across the spectrum of acceptance criteria of the user stories and test cases

• Ability to run User Acceptance and Regression tests from the perspective of the end-users

• Good understanding of HTTP protocol, WebSocket

• Experience in automated functional, API, and UI testing

• Understanding of distributed apps and client-server architecture

• Good knowledge of at least one programming language e.g., Java, Python, JavaScript, etc.

• Experience with test automation frameworks for UI/API e.g., XCUITest, Selenium, Cucumber, Cypress, Playwright, Maestro mobile, Axios, RestAssured, etc.

• Experience in performance testing and tools e.g., Apache Jmeter, Gatlin, etc.

• Experience with software development tools e.g., Xcode, Android Studio, etc.

• Experience with continuous integration (CI/CD) pipelines and tools e.g., Github Actions, Bitrise, etc.

• Experience with setting up testing environments and Docker containers for automated tests

• Ability to troubleshoot and debug test infrastructure (test environments, docker containers, CI/CD pipeline workflows related to test automation)

• Strong critical and analytical thinking, ability to determine gaps and inconsistencies in product requirements and collaborate with product managers and developers to improve them

• Good verbal and written communication skills in English

Good-to-have:

• Knowledge of Agile product development practices and tools e.g. JIRA etc.

• Graduate degree in a related field

• Prior work experience in telecommunications

• Knowledge of eSIM and GSMA related technologies and services

If you are interested in this position, please apply via the link.

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.