Trading Operations Associate

Who We Are:

Alpaca is a fast-growing series B fintech startup that’s raised over $70 million in funding. 

Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services. 

Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly experienced industry angel investors, including Tribe Capital, Horizon Ventures, Spark Capital, Social Leverage, Elefund, Portag3, and Y Combinator. 

And, of course, we are very enthusiastic about open source contributions as well as community building.

 The Alpaca Herd (Our Team):

We have 150+ globally distributed (remote) team members who love to have work from their favorite places in the world. We have team members based in the USA, Canada, Africa, Singapore, Australia, India, Brazil, United Kingdom, and more! We love candidates who have passion to make a global difference in financial services and technology, by impacting local communities, and becoming a part of our hyper-growth company.

 Your Role:

The trading operations team focuses on risk management and mitigation, US domestic and international client/correspondent relations, and trading execution and review.

The trading operations team is 100% distributed and remote.  This role will be reporting directly to Cody Campo, Director of Crypto Operations.

 Things You Get To Do:

• Daily surveillance of all customer activity

• Daily operational tasks including trading and cash management functions

• Cryptocurrency trade execution monitoring and exception management

• Cryptocurrency inventory account management

• Data analysis

• Review of general ledger accounts, identify and reconcile account discrepancies

• Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity 

• Proactively drive impactful changes across workflows, policies and tools

• Engage with multiple teams to create a better product and improved user environment

• Clearly communicate with internal and external partners in an effective, tactical, and insightful manner

• Communicate complex topics into easily understood and meaningful content

• Ad hoc duties and projects as assigned

• Global remote location, core time: 6pm to 2am EST / 7am - 3pm JST (working hours: 8 hours per day, holidays follow the US market holidays)

 Who You Are (Must-Haves):

• + 3 years of relevant experience in a broker dealer, financial services, or crypto currency operations role; back office experience is a plus

• Strong desire to learn both professional and technical skills

• Work effectively and supportively within a team environment

• The ability to work independently as needed. 

• Strong attention to detail, and problem-solving skills with the ability to thrive in a fast-paced environment

• Must possess the ability to adapt to a changing business and regulatory environment

• Enjoys challenges and taking ownership of new responsibilities

• Proficient with Google office products and Microsoft Excel. 

 Who You Might Be (Nice-to-Haves):  

• Bachelor's degree

• Familiarity with crypto currency including wallet and trading knowledge

• Familiarity with SQL and Python programming languages

How We Take Care of You:

• Competitive Salary & Stock Options

• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.   

• New Hire Home-Office Setup: One-time USD $500

• Monthly Stipend: USD $150 per month via a Brex Card

• Work with awesome hard working people, super smart and cool clients and innovative partners from around the world

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.