Developer Community Manager

About AssemblyAI

At AssemblyAI, we’re building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI. 

Progress in AI is moving at an unprecedented pace– and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what’s possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI’s Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools. 

We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We’re a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there!

About the role

The Developer Community Manager will be the face of our developer community, fostering engagement, support, and collaboration among AI developers and researchers. This role involves managing community platforms, creating content, organizing events, and serving as a bridge between the community and our internal teams. The ideal candidate is an enthusiastic advocate for developers, possesses a strong technical background, and is eager to help our community thrive.

What you will do:

• Community Engagement: Actively engage with the AI developer community through forums, social media, and other channels to foster a vibrant and inclusive environment. Respond to questions, provide support, and encourage community members to share their projects and ideas.

• Event Management: Plan, organize, and execute community events such as meetups, hackathons, workshops and webinars. Collaborate with internal teams and external partners to deliver high-quality experiences that add value to the community.

• Feedback Loop: Act as the voice of the community within the company, collecting feedback, identifying common challenges, and working with product, engineering, and support teams to address community needs.

• Metrics and Reporting: Track and report on key community metrics, such as engagement levels, sentiment, and community growth. Use data-driven insights to inform strategies and demonstrate the impact of community initiatives.

• Advocacy and Outreach: Identify and build relationships with key influencers, advocates, and partners in the AI community. Promote our platform’s capabilities and successes through community engagement, social media, and public speaking opportunities.

• Social & Content Amplification: Develop and execute a comprehensive content amplification and developer focused social media strategy aligned with the company’s marketing and business goals.

• Content Creation: Develop technical content, including blog posts, tutorials, webinars, and documentation, that educates and inspires the community on best practices, use cases, and features of our platform.

What you’ll need:

• Community Building: Proven ability to build relationships and engage with a technical audience, including developers, startups, and tech enthusiasts.

• Technical Background: Good understanding of AI, machine learning, or software development. Ability to create technical content and provide support to a developer audience.

• Community Management Experience: Proven experience managing technical communities or working in developer relations, community management, or similar roles.

• Excellent Communication Skills: Exceptional verbal and written communication skills, with the ability to engage and inspire a diverse audience of developers and researchers.

• Organizational Skills: Ability to manage multiple projects and events simultaneously while maintaining attention to detail and meeting deadlines.

• Problem-Solving Mindset: Proactive and resourceful, with the ability to identify community needs and find creative solutions.

• Passion for AI and Technology: Enthusiasm for the AI field and a genuine desire to help others succeed in their AI projects.

Nice to have:

• Familiarity with speech-to-text or related AI technologies.

• Experience with developer tools, APIs, SDKs, and technical documentation.

• Previous experience in a startup environment.

Pay Transparency

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on paying competitively for our size, stage, and industry, and are one part of many compensation, benefit, and other reward opportunities we provide.

There are many factors that go into salary determinations, including relevant experience, skill level, qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

The provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range which will be communicated to candidates throughout the interview process.

Salary range: $130k - 150k

Working at AssemblyAI

We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and lead with integrity. We’re still in the early days of AI and of AssemblyAI’s journey, and are looking for teammates who won’t just fit in, but will help us define and build our company culture. 

We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!