Account Manager

Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U! 

OVERVIEW 

At the heart of our work here at Automox is to effortlessly automate all endpoints. We are seeking a results-driven Account Manager to join our world-class sales team. You will hunt and uncover expansion opportunities for our modern endpoint management cloud platform within our digital and e-commerce customer segment.

We’re looking for self-motivated individuals who are passionate about SaaS, and love to be part of a team. Successful candidates will have demonstrated the ability to work within a team driving customer retention and expansion. Our Account Manager will use their knowledge of our product and understanding of our customer base (IT and Security Ops managers) to help our clients expand their use of Automox. Successful candidates will possess the desire and drive to step into a role that they themselves will help shape.

WHAT YOU’LL BE DOING

• Drive Automox’s existing business revenue growth through renewals and account expansion opportunities by proactively prospecting, and partnering with Customer Success Management (CSM) peers. 

• Uncover opportunities for Automox to partner further with Security and IT leaders within our existing customer base to deliver on their business objectives. 

• Coordinate with CSM and New Business teams to resolve customer concerns and issues.

• Develop processes and KPIs to effectively manage and track retention and your growth pipeline.

• Identify revenue risks, and create steps for risk mitigation in collaboration with CSM and Sales Leaders.

• Provide qualitative assessment of renewals, attrition and major performance drivers to Leadership.

• Maintain customer database integrity, ensure complete/accurate records of sales activity in the support system.

• Bring a great attitude as we pursue some big hairy audacious goals that will set us apart from the competition, and all the fun that comes with that.

WHAT YOU BRING TO THE TABLE

• 2+ years of SaaS sales experience in the software security industry or equivalent

• Track record of meeting and exceeding expansion and renewal goals within a large customer base of enterprise customers.

• Self-starter, proactive, motivated, and responsible, with a passion for customer engagement.

• Excellent written and oral communication skills, professional and confident communicating at all levels of an organization from procurement to the C-suite.

• Ability to work toward revenue goals in a self-directed team environment with minimal supervision.

• Comfortable with, and enjoy, a challenging sale, helping IT Managers and decision-makers see value in evolving their approach to security.

• Technical aptitude to convey/articulate value-based propositions to a technical audience, including C-level.

• Practice and preach efficiency and have an intuition for opportunity

• You have the ability to work cross-functionally, collaborate easily with peers, and make things happen.

• You take what you do seriously, but you do not take yourself seriously. Those without a sense of humor need not apply.

LOCATION

We are a fully distributed company with remote works in concentrated areas across the United States.
***Note: We currently don't hire in Colorado, California, Seattle area, or New York metro***

EMPLOYMENT AT AUTOMOX

✅ Must be able to pass a federal, state, county background check
✅ Complete a local in-person verification

TOTAL REWARDS: Thrive with Us
Beyond the Status Quo
🇺🇸 Work from almost anywhere in the USA***
💵Competitive Salary
📈Equity for Full-Time Employees
🏦 401K Match
🏝Flexible PTO, generous sick time policy
👋🏽$20 a month to connect virtually with colleagues

Health & Wellness
🩺 Comprehensive Health Plans with generous employer contributions
🩺100% Company-paid Short Term/Long Term Disability and Life Insurance
🩺 Company HSA Contribution: $100-$150-$200 per month based on tier
🩺 Gender Affirmation Coverage

Happiness & Well-Being
🎁 $50 per month Lifestyle Spending Account
💻 Internet Reimbursement - $50/month
🗄 $750 Home office stipend
👨‍👧‍👦 $10k Adoption Benefit
🤰🏽Comprehensive Family Planning Coverage

We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

We are not able to sponsor work visas for this position at this time.

https://patch.automox.com/rs/923-VQX-349/images/Notice-of-Right-to-Work.pdf
https://patch.automox.com/rs/923-VQX-349/images/E-Verify-Participation-Poster.pdf

The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location.

Compensation

$80,000 - $90,000 USD