Director of Sales, Acquisition

At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.

The Role

Bitly is seeking an experienced Director of Sales, Acquisition. We are looking for a customer-obsessed, strategic, and data-centric leader with experience and a passion for building and scaling high-performing teams. Reporting to Bitly’s SVP of Sales and Customer Success, you will lead a team of sales leaders and sellers with a focus on customer acquisition as well as setting up new and existing customers for continued growth and expansion to attain revenue goals. You will work cross-functionally to develop and implement strategies that enhance our sales process, improve customer satisfaction, and contribute to our overall growth objectives. 

This role is ideal for a motivated individual who thrives in a fast-paced environment, is passionate about building and maintaining a positive company culture, and possesses a deep understanding of sales methodologies, customer success principles, and support strategies.

What You'll Do

• Communicate Bitly’s sales vision, business plans, and organizational updates to the Sales team, driving alignment at all levels

• Drives revenue and contributes to the continued growth of Bitly by consistently achieving individual and team quotas  

• Manages Team performance against quotas and sales forecasts, executes operating plans and ensures sales objectives are met

• Monitors the daily activity of sales representatives including outbound calls, targeting specific customers to achieve objectives, and managing sales support activities

• Establishes and reports on metrics to measure the performance of the inside sales activities; corrects deficiencies where necessary

• Acts as an escalation point for all department issues, internal and customer-facing

• Recruit, interview, and select talent to build a high-performing Sales team

• Ensure Sales team alignment with Bitly’s sales processes, practices, and policies

• Collaborate closely with cross-functional teams to prioritize, influence and secure necessary support, tools, and systems to enable the sales teams’ success

• Be a constant innovator and disrupter, bringing customers insights to drive continuous improvement in our products and customer experience

• Analyze sales activity and results to direct performance and to provide input to Senior Leadership

• Represent Bitly in the community to enhance business relationships and to increase brand awareness

• Ensure ethical business practices

Who You Are

• 10+ years’ experience leading a high-performing sales team

• Proven experience in building and leading sales teams within a high-growth environment

• Ability to manage influence through persuasion, negotiation, and consensus building

• Ideally combined background of pre and post-sale execution

• Strong empathy for customers AND passion for revenue and growth

• Deep understanding of value drivers in recurring revenue business models

• Analytical and process-oriented mindset

• Demonstrated desire for continuous learning and improvement

• Enthusiastic and creative leader with the ability to inspire others

• Excellent communication and presentation skills

US Employee Benefits

• Competitive Salary + Stock Options 

• Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly) 

• 401k with up to 4% employer match 

• One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance

• Wellness reimbursement program

• Partial cell phone service reimbursement 

• Voluntary LegalShield for legal services and IDShield for identity theft protection

• Unlimited vacation, personal time, and flexible work from home policies 

• Full support for remote work during COVID-19, including a $500 home office and separate WiFi stipend 

• Generous parental leave policies; maternity and parental leave for growing families

• Budget for professional development opportunities, including courses and conference attendance 

• Snacks, drinks, and weekly catered lunches (when our offices reopen) 

• Company sponsored volunteering opportunities (when it is safe to do so) 

Closing

US applicants must be currently authorized to work in the United States on a full-time basis.

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey,  North Carolina, Texas, Vermont, Virginia, Washington ***

If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)

#LI-YA1

The annual cash compensation range for this position is below.  Final compensation will be determined based on experience and skills and may vary from the range listed.

Pay Range

$132,400—$198,600 USD

Our Values

• Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world

• Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers' most challenging problems and celebrate the wins together

• Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive

• Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset - let’s do the right thing, even if it’s the harder thing

• Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly