Director, Product Design

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

Bugcrowd, at its core, is a security and data company, but we certainly don’t require experience designing security software. We’re seeking an experienced Director, Product Design with a roll-up-your-sleeves attitude who can build compelling end-to-end experiences for our users - be it the crowd, our customers, or internal staff users.

Essential Duties & Responsibilities

• Lead the design of new experiences at the cutting edge of data and cybersecurity, to bring the power of security expertise whenever (and wherever) customers need it

• Facilitate partnership between Product Managers, Engineering, and other internal teams to define project goals, map out user journeys, iterate on the capabilities, and launch new products and services that benefit thousands of customers and security experts

• Meet regularly with your counterparts in order to understand project requirements, get design feedback, and plan out work for the next few sprints based on roadmap and dependencies

• Be a champion for the user in the product roadmap planning process

• Design artifacts that provide the correct level of detail for the step in the process - be it conceptual mockups, presentations, or hi-fidelity mockups that are ready for Engineering to execute on

• Work on the Design System and build components to help scale a data-driven user experience. Our Design system can be found here: https://bugcrowd.design

• Able to build out the information architecture for any capability in the context of the existing product, but with the future in mind 

• Mentor junior designers on the team

Education, Experience, Skills, & Abilities

• 6+ years experience as a product designer

• 2+ years of experience in coaching, mentoring, and developing other team members

• Fluent in design tooling such as Adobe Suite, Sketch, Figma, Invision, etc.

• Experience with one or more front end frameworks (Bootstrap, Foundation Zurb, etc.)

• Experience using a Design system approach in order to build delightful and scalable solutions

• Have shipped impactful products with great design

• SaaS experience preferred

• Excellent oral and written communication skills to justify design choices and business value to cross functional teams, including Sales, Marketing, and Operational team members

• Organized and able to manage competing priorities

• Can build robust project foundations in collaboration with other stakeholders in a multidisciplinary environment

• Adept at quick prototyping and iterating, including sketches, wireframes, and flow diagrams to communicate ideas collaboratively, with the goal to incorporate new customer insights and scope changes as limitations arise

• Able to adapt and iterate designs based on new user insights, scope changes, or technical limitations

• Experience with Git / Github for source control and Agile software development

• Strong experience designing for the web as a medium

• Experienced in User Research

 Bonus points if:

• You’re familiar with Ruby on Rails and React (our product), Javascript, semantic HTML, CSS

• You’ve worked on data driven workflows

Working Conditions & Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

ADA Statement: Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ada@bugcrowd.com.

Pay Range Disclosure

The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the Director, Product Design is: $178,000 - $228,400.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer. 

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Apply at: https://www.bugcrowd.com/about/careers/