Design Manager, Brand Creative

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

As the Design Manager, Brand Creative you will be a driving force behind evolving our brand's visual identity and creative direction. Reporting to the Associate Creative Director, you’ll join a talented team of creatives, collaborating closely with cross-functional stakeholders to develop and execute innovative designs that align with our brand's values and objectives. Your design expertise will be instrumental in shaping and evolving our brand's identity across multiple platforms and touchpoints. Within the team you will not only lead designers, you will be observed as a mentor and provide thoughtful feedback throughout the design team, ensuring design best practices and a high-quality standard across projects.

This is a remote-first US position. Or, if desired, you can work in a hybrid model from one of our offices in Boston, MA, Waltham, MA, Gainesville, FL, or Loveland, CO. Whatever you need to be successful!

What you’ll do:

• Lead and own dedicated design projects from start to finish while overseeing direct reports and their progress.

• Design functional and beautiful creative work that enhances our brand and raises the bar on creative expression.

• Interpret strategic needs into best-in-class design solutions for various marketing campaigns and channels, including digital, print, social media, and video.

• Manage and mentor, a team of designers, providing constructive feedback, coaching, and guidance to foster their professional growth.

• Monitor work and progress by supervising the work of designers and providing support as needed to ensure project deadlines and quality standards are met.

• Collaborate with team members in design, copy, and cross-functional partners to execute creative briefs while taking proactive initiative to solve problems beyond the briefs.

• Pitch creative concepts effectively with clear, informative presentations to stakeholders and internal teams and communicate the rationale behind your designs and strategic recommendations.

• Play a pivotal role in contributing to and improving our design culture and fostering a collaborative work environment that encourages creativity and innovation.

• Exemplify design excellence with a keen eye for detail, craftsmanship, and effective time management.

• Work with design leadership to craft, refine, implement, and enforce design vision and strategy across the organization.

• Apply a thorough understanding of our brand, marketing strategy, and creative direction to create a throughline across the assets you create.

• Stay updated on industry trends, competitive landscape, and emerging technologies to keep the brand at the forefront of the market.

Who you are:

• 8+ years of design experience, preferably within a large brand or agency. 

• 1- 3 years experience managing and leading designers.

• Strong branding and graphic design focused background. 

• Experience in motion design or social media and paid media is a plus.

• Expert proficiency in Figma, Adobe Illustrator, Photoshop, and other relevant software. Proficiency in After Effects is a plus.

• Ability to create a range of innovative conceptual solutions that are not just visually appealing but are also intuitive and thoughtful.

• Strong communication and presentation skills with demonstrated experience influencing, negotiating with, and gaining buy-in from stakeholders, including senior leadership.

• Adaptable with the ability to receive and provide feedback.

• Possess the enthusiasm and drive to consistently deliver high-quality work with a passion for the craft and exemplifying creative excellence.

• Ability to generate a range of engaging design concepts that demonstrate a great sense of aesthetics, while executing against the brand vision or brief.

• Superior design eye and a strong understanding of design principles and disciplines,  including industry trends, specifically across branding.

• Strong strategic and conceptual thinker with a solid sense of brand strategy, development, and execution.

• Excellent written, verbal, and interpersonal communication skills.

• Bachelor’s degree in graphic design or equivalent.

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$104,000—$130,000 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 

• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.

• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.