Product Manager, Native Apps (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.

The Native Apps team at ezCater is responsible for building and maintaining our suite of five iOS and Android apps. These apps serve both sides of our marketplace–demand (customers) and supply (caterers). We’re looking for a dynamic and strategic Product Manager to join this team and take ownership of the roadmap, execution, and ongoing evolution of our native apps.

Sound exciting? Let's talk!

What You'll Do:

• Own the Product Vision & Roadmap: You will work closely with internal teams, including Engineering, Design, Analytics, and Research to develop and communicate a clear product strategy and roadmap for our native apps.
  

• Advocate for our mobile customers: You will learn everything about how ezCater’s customers use our native apps and you will be a champion for them in everything you and your team do.

• Drive Execution: Lead the end-to-end process of product development from ideation, prototyping, testing, launching, and iterating. Ensure the timely delivery of features that enhance the user experience and drive business growth.

• Measure Success: Define and track key metrics to measure the success of the features and improvements you deliver. Leverage data and customer feedback to make continuous improvements.

• Champion Mobile UX: Advocate for best practices in mobile app UX/UI, ensuring our apps provide intuitive, reliable and delightful experiences for users on both iOS and Android platforms.

• Collaborate with Stakeholders: Work with customers and internal teams to gather and synthesize insights. Use these insights to make data-driven decisions that address the needs of both the demand and supply side of our marketplace.

• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled experience.

• Have fun building impactful software with awesome people.

What You Have: 

• Product Experience: 3-5 years of experience in product management, with a strong focus on mobile app development.

• Technical Knowledge: Solid understanding of mobile technologies, user experience, and design principles for native apps

• Analytical Mindset: Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.

• Collaboration Skills: Strong teamwork and collaboration skills; you’re happy spending much of the day away from your desk connecting with team members in different functional areas.

• Customer-Centric: You have a strong sense of empathy for our users and are passionate about solving their problems with thoughtful, elegant solutions.

• Adaptability: A flexible mindset that is open to change and new information. You’re first to understand when team behaviors and work methods need to adapt to new information.

• Drive: Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.

• A proven track-record when it comes to stakeholder management; you feel confident partnering with demanding internal groups and effectively managing expectations.

• Goal orientation and demonstrated record of success in previous endeavors. You’re motivated to deliver exceptional results, driven by a strong work ethic.

The national cash compensation range for this role is $130,000 - $168,000*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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