VP, People (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.  We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

We are excited to find an experienced, dynamic Vice President of People to lead our People team, drive our people strategy, and nurture and champion our culture. In this position, you will play a critical role in supporting a positive employee experience, strong organizational culture, and inclusive environment, where our most important asset – our people – can thrive in our remote/hybrid work setting. Reporting to the Chief Legal and People Officer, you will be a key strategic partner and advisor to the Management team, and provide leadership, strategic direction, and coaching to our People team which includes: People Business Partners, Learning & Development, Talent, People Operations and Total Rewards.

You will own and drive our people strategy, ensuring that it aligns with our business objectives. Working closely with the People leadership team and stakeholders across the company, you will define, champion and support the people and culture vision for our dynamic and growing organization. Your mission is to position ezCater for success by delivering a best-in-class experience and environment for our people, and helping us achieve our ambitious business goals.

What You'll Do:

In close partnership with People team leaders, you will be responsible for the following: 

• Strategic People Leadership: Develop and implement People strategies that align with the company’s growth objectives, driving culture, performance, and employee engagement. 

• Talent Acquisition and Retention: Drive innovative strategies to attract top-tier talent while providing a phenomenal candidate experience. Develop effective retention programs that emphasize career development, performance, and employee well-being.

• Diversity, Equity and Inclusion: Help define a comprehensive DEI strategy to support our goals and ensure a focus on diversity, equity, inclusion, and belonging in all areas of our business and culture. 

• Culture and Employee Experience: Nurture and champion a company culture that ensures our people feel valued, engaged, and connected to ezCater’s mission. Enhance how we are measuring employee engagement and develop actionable recommendations to strengthen the productivity, effectiveness and morale of our team members. 

• People Operations, Systems and Compliance: Streamline People processes to enhance efficiency, preserve data integrity and ensure compliance while also maintaining a high level of service to employees and leaders. Work closely with the Legal team to ensure compliance with local, state, and federal laws and regulation, and stay informed of changing employment legislation. Manage the People Team budget, keeping our Chief Legal and People Officer informed of annual spend. 

• Learning and Development: Design and implement learning and development programs that align with career growth and company objectives. Promote leadership development initiatives to strengthen management across all levels of the company.

• Compensation and Benefits: Evolve and innovate on our competitive compensation, benefits, and rewards programs to attract and retain top talent.  Ensure these programs are scalable and beneficial to our people and their families. 

• Organizational Development and Change Management: Drive organizational development efforts to support scalability, including workforce planning, succession planning, and change management initiatives that prepare the company for future growth.

• Executive Leadership and Collaboration: Effectively partner with the Executive and extended leadership teams to provide strategic counsel on People matters, influence decision-making, and contribute to overall company success. 

What You Have:

• Minimum 15+ years of People experience, including 5+ years of demonstrated success developing, leading and scaling a People function at a high-growth company ideally in the tech industry.

• Strong understanding of people disciplines including talent acquisition, people operations, employee experience, learning and development, compensation, benefits, and DEI.

• Exceptional leadership and team management skills with a passion for developing and inspiring high performance people teams. You give your people autonomy and offer continuous support and coaching, enabling them to grow and  thrive. 

• A forward-thinking, people-centric approach with a proven record of developing and executing successful People strategies that drive business results. You have experience scaling People operations to support rapid growth and deep expertise building, implementing and innovating on practices that enhance the employee experience and align with company goals. 

• Strategic thinker and leader, with a hands-on approach to problem solving and execution. 

• A record of fostering collaborative team and company environments, encouraging others to contribute ideas and achieve an organization's best results. You know how to build strong relationships with stakeholders at all levels and get things done in a collaborative manner. 

• A keen understanding of the power of communication and change management best practices. 

• Served as a key strategic advisor and partner to Executive leadership teams

• Strong business acumen with ability to align People initiatives with company goals and drive measurable results.

• A high-level of professionalism, integrity, discretion, and adaptability.

• Familiarity with people systems and software such as HRIS and ATS platforms; expertise with Ultipro and Greenhouse a plus 

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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