Givelify is a remote-first, fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to over 1.5 million generous donors, we have helped over 66,000 nonprofits and places of worship raise nearly $5 billion in donations. Together, we are changing the world with kindness and generosity.

Inc. 5000, the Stevie® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters.

Come make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.

About your role:

We seek a Director of Product-Led Growth Marketing to help our organization build a world-class growth marketing function. As a Director of Product-Led Marketing, you will develop and implement a product-led growth marketing strategy that drives places of worship and nonprofits to sign up for our free award-winning online and mobile giving app platform. In addition, you will be responsible for creating and executing a strategy that drives donors to install the Givelify app and set up an account.

You will build and lead a team of growth marketers and collaborate cross-functionally to scale and grow our two-sided marketplace profitably. You will own the acquisition of new organizations and donors using our generosity-obsessed products and experiences as measured by KPIs including but not limited to # of qualified leads, conversion rate, # of new organizations acquired, donor app installs, donor accounts, and CAC. If you are a player-coach with a bias toward a deep understanding of product-led growth strategies, we would like to speak to you.

Your team:

Reporting to the VP of Marketing, you will be surrounded by a brilliant team of passionate people with an unwavering commitment to success. You will closely collaborate with marketing pros in brand, customer, content, and product marketing to achieve business growth. Your closest cross-functional partners will include product, customer success, data science, and business development.

As a Director of Product-Led Growth Marketing, you will get to:

Product-Led Growth Strategy: Develop and implement a growth strategy taking a product-first (vs. sales-led) approach that resonates with places of worship, nonprofits, and donors
Demand Generation: Reverse engineer a revenue goal into a robust marketing plan with a mix of programs and channel initiatives that can predictably drive revenue for Givelify. Lead full-funnel marketing efforts across all levers (paid media, organic traffic, nurture, and B2B2C) to drive profitable customer acquisition. Identify new channels to reach high-value customers and donors
SEO and Traffic: Develop a comprehensive SEO strategy focused on digital content (blogs, ebooks, videos, etc.) to grow organic traffic and organic app downloads. Leverage data and insights from the Givelify databases to create search honeypots that draw organic traffic to the website. Lead and champion SEO, ASO, and SEM to make Givelify the top searched result for online giving and own the online giving category
Website and Conversion Rate Optimization: Conduct A/B tests and experiments to convert organic and paid traffic into leads and new customers. Design and launch new funnels: from targeting, ad copy, channel selection, landing page design, retargeting, analytics, and reporting, to iterate and improve continuously.
Budgeting and Planning: Establish KPIs aligned with product, marketing, and sales to ensure marketing drives predictable demand. Track, monitor, and report key performance metrics. Prepare and present regular reports to the management team on the strategy, plans, and performance of the various marketing initiatives and make recommendations for optimization.
Team Leadership: Build and lead a high-performing growth marketing team, fostering a culture of collaboration, creativity, and excellence. Mentor and develop team members to drive their professional growth.

To be successful in this role, you’ll also:

Build a deep understanding of target audiences using personas, empathy maps, ethnographies, social listening, etc., to understand needs and motivators to drive customer acquisition
Collaborate with Product to develop a roadmap for demand generation and SEO
Partner with business development and customer success by equipping them with knowledge, processes, and collateral for attracting new customers.
Balance internal and external stakeholder needs by sharing, receiving feedback, and iterating
Ensure that Givelify traffic sources and conversion data are measured and captured accurately
Monitor, track, and report on growth marketing metrics for ongoing optimization
Prioritize and organize workload to meet project deadlines in a fast-paced hyper-growth environment

Your experience:

Bachelor's degree, MBA, or MS in marketing, business, or a similar field is a plus
8+ years of relevant, demonstrable experience in driving new B2B and B2C acquisition, including 4+ years managing a team
Hands-on experience in SaaS
Demand generation experience with a track record of growing traffic and app installs through SEO and paid channels
Experience with A/B testing, analytics, data, measuring platforms (Google Analytics, Tableau, Appsflyer/Firebase), project management, and collaboration tools (Asana, Slack, Mural). Experience with Salesforce is a plus
Experience with two-sided marketplaces (B2B and B2C) is a plus
Experience with product-led growth marketing and mobile app experience is a plus

Your superpowers:

Deep knowledge and understanding of product-led growth marketing strategies
Combination of a customer-centric, data-oriented mindset with creative/brand sensibilities to drive demand generation and growth
Numbers driven. You understand the metrics that drive success & you obsess over how to use them to improve results
Excellent communicator who uses storytelling to break down complex metrics into third-grade concepts
Strong interpersonal and leadership skills. You are a natural people person; you know how to motivate & get the best out of those around you
Preference for working in a fast-paced, agile environment with a “get it done” mentality
Outstanding project management skills, with the ability to prioritize and manage multiple projects and deadlines simultaneously
Strategic thinker with a data-driven approach to driving content development decisions
Seasoned at connecting the dots between the psychology of consumer behavior, communication, and data

Our culture:

We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces.

We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.

At the heart of everything we do are our giving community, our donors, and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences.

We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.

About Givelify

Givelify is the most loved and trusted online and mobile giving platform. Along with its powerful donation management system, it’s the fastest-growing technology for advancing generosity in the world. We instantly connect people to their heart’s impulse to do good with award-winning products and experiences. A global community of more than 1.5 million generous people support their favorite churches, places of worship, nonprofits and causes with nearly $5 billion in donations across more than 66,000 organizations. Givelify leads all giving apps on the App Store and Google Play Store with more than 103,000 verified authentic reviews with an average 4.9 out of 5-star rating. Learn more at Givelify.com.

Director of Product Led Growth