Staff Growth Designer

Who we are

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, and more.

Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. The platform includes products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection.

With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster.

Position summary

As a Staff Growth Designer at Harness, you’ll design experiences that accelerate adoption, retention, and expansion across the customer journey. You’ll uncover where users lose momentum, design moments that re-engage them, and apply behavioral design principles to shape motivation, ability, and triggers.

This role blends high-craft design with disciplined experimentation. You’ll design and validate flows that feel intuitive and connected, using interaction, motion, and transitions to guide users seamlessly across states and surfaces.

About the role

• Design for impact: Create experiences that improve activation, retention, and expansion across key journeys

• Experiment and learn: Design, launch, and analyze A/B and multivariate tests to validate ideas and accelerate learning

• Collaborate across teams: Partner with Product, Growth, and Engineering to prioritize and deliver work that aligns user value with business outcomes

• Use data with intent: Define success metrics with analytics partners and translate findings into actionable design decisions

• Prototype rapidly: Build interactive prototypes and production-ready designs that bring growth ideas to life

• Enhance onboarding: Identify and remove friction in setup and education, ensuring users experience value early and often

• Drive crossflow: Design cohesive transitions that reveal how our products work together and help users realize the full value of the platform

• Scale design learning: Capture insights, build playbooks, and share patterns that help the broader team design for growth

About you

• 4+ years in growth design within SaaS or technology environments

• Proven ability to design and iterate based on experimentation and user behavior

• Strong understanding of growth funnels, behavioral design, and motivation frameworks such as the Fogg Behavior Model

• Skilled in Figma and rapid prototyping tools

• Experience with analytics and experimentation platforms like Mixpanel, Amplitude, or FullStory

• Strong communicator who connects design intent to measurable outcomes

• Experience collaborating across Product, Growth, and Marketing to drive adoption and retention

• Experience with developer tools, CI/CD, or AI-driven platforms

Work location

• Remote from within the U.S.

• Hybrid from offices in New York City, San Francisco, Boston, or Dallas

What you will have at Harness

• Competitive salary

• Comprehensive healthcare benefits

• Flexible Spending Account (FSA)

• Employee Assistance Program (EAP)

• Flexible Time Off and Parental Leave

• Quarterly Harness TGIF-Off (4-day weekends)

• Monthly, quarterly, and annual social and team-building events

• Recharge & Reset Program

• Monthly internet reimbursement

• Commuter benefit

Pay transparency: $170,000–$202,000 USD annually, based on location, experience, and skills. Compensation may also include equity and benefits.

Diversity & inclusion

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

Note on fraudulent recruiting/offers

Harness has become aware of fraudulent recruiting attempts by individuals posing as company representatives. We do not ask for sensitive or financial information via chat, text, or social media. Harness will never ask for payment or purchases from job applicants. Interviews are conducted via Zoom unless other accommodations are requested.