Headspace is the world’s most accessible and comprehensive digital mental health and wellbeing platform. By combining mindfulness and meditation content with behavioral health services—including emotional support, therapy, and psychiatry—Headspace is democratizing access to care and helping people reduce symptoms of stress, anxiety, and depression.

Our mission is to create a world where mental health is never an obstacle.

Role: Bilingual Mental Health Coach (French & English)

As a Bilingual Mental Health Coach, you’ll play an instrumental role in helping members live healthier lives. You’ll support them in discovering personal strengths, setting attainable goals, and making lasting changes in mindset and behavior. Coaches provide services in both French and English, depending on member demand, and are integral members of each participant’s multidisciplinary care team.

This is a part-time, W2 role delivered via text-based chat and video within the Headspace app.

How You’ll Contribute

Carry a flexible caseload of members (up to 29 hours/week) and complete intakes of new members
Provide empathetic, text-based coaching in French and English
Collaborate with therapists and psychiatrists to reinforce progress and escalate care when needed
Maintain accurate documentation (discovery sessions, care plans, daily notes)
Support members around topics such as depression, anxiety, stress management, relationships, communication, and career
Collect risk information using the Columbia-Suicide Severity Rating Scale (C-SSRS) and escalate appropriately
Attend team meetings, supervision, and training sessions

Shifts & Hours

4 consecutive days per week, 20–29 hours total
Shifts are 4–5 hours each
Hiring for:
- Thursday–Sunday: 8am–1pm PST
- Thursday–Sunday: 12pm–5pm PST
- Friday–Monday: 8am–1pm PST
- Friday–Monday: 12pm–5pm PST
Coaches may work up to 5 holidays per year

Compensation

$30–$38 per hour (Part-Time W2)
Exact rate determined during interview based on credentials, experience, specialties, and languages

What You’ve Accomplished

Excel at empathetic listening and rapport-building via video and text chat
Ability to create warmth and calmness in text-based communication
Strong interpersonal skills and openness to feedback
Adaptable, resilient, and comfortable with ambiguity
Tech-savvy and able to use multiple tools daily
Culturally responsive and experienced working with diverse populations

Required Education & Experience

Minimum 2 years of coaching experience (6 months under direct supervision)
Board Certified as ICF-ACC, ICF-PCC, ICF-MCC, and/or NBC-HWC coach
Minimum 2 years relevant experience in the mental health industry
Knowledge of coaching techniques (Motivational Interviewing, SMART goals, stages of change)
Ability to deliver text-based care across multiple chats simultaneously
Fluency in Google Suite and Zoom
Private business environment for conducting sessions

Required Bilingual Proficiency (French & English):

Ability to understand demanding texts and respond fluently in text-based sessions
Recognize implicit meaning in chat form
Express ideas clearly and effectively in professional contexts
Create well-structured responses on complex topics

Preferred but not required:

MA in psychology-related field
Experience with triage and team-based care models
Prior work on video/text-based platforms

Diversity & Inclusion

Headspace is committed to creating a diverse and inclusive environment where everyone can thrive. We prohibit discrimination based on race, religion, gender, sexual orientation, disability, age, veteran status, or any other protected category. Reasonable accommodations are available under the ADA and applicable laws.

This is a high-impact opportunity to support members in both French and English, helping them achieve lasting improvements in mental health and wellbeing. If you’re passionate about coaching and ready to join a mission-driven team, Headspace wants to hear from you.

Bilingual (French/English) Part Time Flex Mental Health Coach