Online Reputation Management Specialist (ORM) - Fully Remote

Location: No location restrictions, we hire remotely worldwide 🌍, Overlap with Eastern Europe time zone.
Language: We operate internally and externally in English (US)
Hours: 40 hours per week for full-time.
Level: Mid - Senior (2-6 years)

🌟 The Opportunity:

Hi! We’re one of the Fastest-Growing Direct-to-Consumer eCommerce startups in the world, and we’re currently looking for a highly motivated Reputation Management Specialist (YOU?) to join our team!

We’ve taken this brand from $0 to currently around $1.3M/mo in 12 months. Fully bootstrapped and profitable. We’re gearing up for our next growth phase and need a superstar to lead our Reputation Management efforts. We are looking for a dedicated Reputation Management Specialist to coordinate our online reputation initiatives.

To be successful as a Reputation Management Specialist, you should have excellent communication and strategic thinking skills. You should also have a thorough knowledge and understanding of online reputation management and community engagement.

🤩 So, what should you expect if you join us?

One of the fastest-growing and most innovative DTC brands in the world (we’ve hit multiple 8-figure revenues in 2 years.)

Highly experienced founders team (multiple successful projects, with over $700M+ in collective experience).

Great self-improvement-driven culture of top A-players in their respective fields. Think of us as a Major League sports team. We’re here to perform and have a great time while doing it.

We push each other to become better versions of ourselves. 100% remote and micromanagement free.

Because if we need to micromanage you, this is not a place for you

🚀 Job Responsibilities:

• Manage online reputation across various platforms, including Reddit, TrustPilot, and YouTube.

• Gather and analyze reviews to improve customer perception.

• Moderate online discussions to ensure a positive brand image.

• Collaborate with influencers to enhance brand visibility.
  Develop and implement strategies to manage and improve online reputation.

🧩 Your Experience:

• 2-6 years of experience in Online Reputation Management.

• Proven track record of managing reviews and moderating discussions.

• Experience with influencer collaboration and engagement.

• Strong analytical skills to gather and interpret review data.

• Excellent communication and interpersonal skills.

✨ Nice To Have:

• Experience with reputation management tools and software.

• Knowledge of SEO and digital marketing strategies.

• Previous experience in a similar role within a dynamic environment.

• Ability to handle multiple projects and meet deadlines.

➡️ Hiring Process:

Round (1): Review and evaluate your application
Round (2): Invite to 30-45 minutes 'Discovery Call' with our Recruitment Manager Madhuri Suklabaidya
Round (3): Line Manager Interview
Round (4): Strategy Practical Task
Round (5): Offer stage ✍️

ℹ️ About Us:

We build online businesses. The founding team has been working in the online space for over 15 years and successfully grew and consulted a number of companies to 8-figure brands. We are now taking over the USA and planning global expansion. Bootstrapped it all the way. No outside investors. Our goal is to hit $100M within a couple of years. We are result oriented team that knows for survival you need always test, evolve and adapt to be the best. Our team is very open-minded and huge believers in extreme ownership.

🤩 What We are Offering:

• Interesting, challenging, fast-growing projects

• Strong and open-minded, transparent team

• An environment that will push you to grow and evolve

• Freedom to make decisions (and fails!)

• Fully remote team, flexible times (according to clients or team needs)

• Non-corporate, ever-evolving environment

• Results and solutions-oriented environment

📜 Our Values:

• Continuous Improvement - Life is never-ending growth. The day you stop growing - you start dying. We implement what we learn otherwise it's worthless.

• Extreme Ownership - People make their own decisions and hold themselves accountable. We solve any roadblocks, not blame or rely on others.

• Grit - Resilient, perseverant, and plain ol’ not giving up. Not letting anything stop you. Not being afraid to get your hands dirty. Getting those blisters.

• Performance driven - Make shit happen, don’t just talk about doing, focus on getting it done and the output of your work, not how many hours you put in.

• Integrity - Being human and understanding each other, operating by wishing others good, and being very transparent with feedback.

• Exceptional Team - The team is the cornerstone of our success, propelling us to achieve greatness. Our Culture brings both memorable experiences and fulfillment.

😃 Are you ready? Come grow with us 🚀

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

Career Page: https://www.headx.com/careers#open-positions