Talent Acquisition & People Operations

Heidi is on a mission to half the time it takes to deliver world class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernise the way patients receive and clinicians provide care. Heidi transcribes consultations to generate clinical notes, templates, documents and next-step actions. These tools are being stitched into a platform that will define a new mode of providing healthcare, pretty cool (we think so too).

We’ve recently raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and we have an ambitious global go-to-market strategy starting with the US and Europe. Therefore we’re hiring a Talent Acquisition Specialist to supercharge our global expansion by hiring insanely talented humans who are (or will become) a true master of their craft. Reporting into our Head of People you will be responsible for optimising all Talent Acquisition activities and supporting hiring managers through their interview processes. We are in hyper growth mode so we need a hiring ninja who can help us double the team from 50 to 100+ talented humans by the end of the year, all whilst consistently raising the bar for top talent.

What you’ll do:

Own the Talent Acquisition efforts in managing the talent funnel from role scoping, drafting JDs, advertising, screening and nurturing candidates through the process with a delightful experience.
Collaborate with hiring managers to lead the initial stages (1-2) of the hiring process by filtering applications and conducting screening calls working across a minimum of 15+ roles.
Optimise interview process to identify top caliber talent by building situational, behavioral, culture and values question banks.
Supporting hiring managers in designing role related tasks, challenges and take-homes in process.
Activate headhunt mode when required for niche technical roles, earmarking and nurturing top talent profiles building pipelines across product and engineering.
Support with benchmarking elite talent profiles helping hiring managers understand great from good.
Support Head of People in implementing people operations infrastructure, processes and systems. (People tech stack: Ashby, LinkedIn, Deel, Notion etc)
Revamp our new hire onboarding process for new Heidi’s to ensure it is love in the first few weeks.
Network, build, and nurture relationships with tech startup craftspeople; product managers, engineers, clinicians, sales, ops, CX to build a high caliber talent pipeline.
Elevate our employer brand in creative ways representing Heidi across various platforms eg. conferences, networking events, community meetups, blogs, socials, videos etc.

What we will look for:

Proven track record of 2+ years in agency and/or internal talent acquisition working within tech or startups.
Experience managing the hiring process end to end from activating talent funnel, role scoping, CV screening, interviews to offer, acceptance and onboarding.
Familiarity with people/talent tech stack such as ATS (Ashby) and HRIS (Deel) is advantageous.
Super-connector, loves working with people, building rapport and nurturing relationships.
Basic knowledge around hiring technical roles is important (product and engineering) the rest can be learned
Must be comfortable with headhunting tactics and cold outreach when needed to build candidate pipeline against talent gaps
Pace and urgency to your work is essential, if you are execution focused and get sh*t done no matter how much chaos and ambiguity surrounds you - great
An eye for identifying high caliber talent and passionate about building a high performance culture
Self-starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with empathy and a commercial acumen.
Ability to work autonomously with high levels of accountability to meet TA requirements and hiring goals.
Someone who is compassionate, has a great sense of humor, a zest for life, is keen to accelerate their career in people and have fun!

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships.

What do we believe in?

We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
- We will stop at nothing to improve patient care across the world.
- We design user experiences for joy and ship them fast.
- We make decisions in a flat hierarchy that prioritizes the truth over rank.
- We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us 🚀?

Flexible work with a 50% hybrid environment
Additional paid day off for your birthday and wellness days
Full gym access in our Melbourne location and Sydney TBC..
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!

Talent Acquisition Specialist