Demo Specialist I

About HighLevel

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs, and SMBs the infrastructure to build, automate, and scale.

• Supports SMBs across 150+ countries.

• Businesses on HighLevel have generated $7B+ in ecosystem value.

• Powers 4B+ API hits and 2.5B+ message events daily.

• Built on 250+ microservices, supporting 1M+ domain names.

Our People

• 2,000+ team members across 10+ countries.

• Remote-first, global organization built for speed and ownership.

• Values: initiative, clarity, execution, innovation, and people-first culture.

Our Impact

• Every month: 1.5B messages, 200M leads, 20M conversations.

• Supporting over 1M businesses worldwide.

• Driving independence, opportunity, and measurable impact.

Who You Are

You thrive on sparking interest and guiding prospects at the very start of their customer journey. You’re strategic, creative, and comfortable running engaging software demos, answering pre-trial questions, and inspiring prospects to take the next step.

You flourish in a dynamic, performance-based atmosphere with autonomy to work independently while collaborating closely with other teams. Excellent communication, time management, and an “all hands on deck” attitude are essential.

What You’ll Be Doing

• Proactively identify, engage, and qualify new prospects through outbound outreach in English.

• Respond promptly to inbound leads and inquiries to drive interest and action.

• Schedule and conduct compelling software demos (via Zoom).

• Align product capabilities to prospect goals and business objectives.

• Build rapport and inspire trial sign-ups.

• Communicate the HighLevel value proposition (Capture, Nurture, Close) to create urgency and interest.

• Handle prospect questions and objections confidently.

• Maintain accurate records of activities and interactions in CRM systems.

• Collaborate with Trial Experience, Marketing, and cross-functional teams to optimize lead handoff and conversion.

• Execute inbound and outbound engagement strategies to keep the sales funnel active.

• Support HighLevel events, conferences, or customer-facing engagements as needed.

What You’ll Bring

• Proven ability to run engaging product demos in English.

• Strong technical aptitude; able to explain complex software simply.

• Working knowledge of CRM, marketing automation, social media, digital advertising, website/funnel building, and SEO.

• Experience with CRM platforms and communication tools.

• Proficiency with Google Suite, Zoom, Slack, and social platforms (Facebook, Instagram, LinkedIn).

• Exceptional time management, organization, and communication skills.

• Self-motivated to meet/exceed activity and conversion targets.

• Ability to translate technical concepts for non-technical audiences.

• Critical thinking, active listening, and creative problem-solving skills.

• Quick learner, adaptable to evolving product features and strategies.

• Positive, self-starter mindset with success in fast-paced environments.

Experience / Education / Certifications

• Bachelor’s degree or equivalent SaaS sales experience strongly preferred.

• Fluency in English required.

• 2–3 years in business development, SDR, BDR, or pre-sales role (SaaS/technical sales preferred).

Compensation

• Salary range: $38,000–$45,000 annually.

Equal Employment Opportunity

HighLevel is an Equal Opportunity Employer. Providing demographic information is voluntary and used solely for compliance with government recordkeeping and reporting requirements. It will not affect your application status.