Logistics Manager - Remote/Anywhere

The role

We're looking for a Logistics Manager to own the physical movement of every part Jiga touches — from a CNC shop in Shenzhen to a robotics lab in Boston — and to do it with the commercial instincts of someone who understands that every shipping decision is also a business decision.

This is not a freight-booking role. The right person is part operator, part dealmaker: negotiating rates with forwarders, choosing modes based on time, complexity, and constraints, guiding the trade compliance work our logistics admin executes, and pricing freight back to customers in a way that protects both the deal and the margin. You'll work alongside Sales on commercial calls, alongside Suppliers on physical execution, and own the operational seat where these two worlds meet.

If you love logistics, love manufacturing, and want to be the person who makes Jiga's ‘delivered on time, anywhere in the world’ promise real — this is the role.

How we actually work

We're a small remote team made up of the best of the best. Our team members are distributed around the globe — most of our product and engineering talent sits in Europe and Israel, and you'll work daily with operators, sales, and suppliers across the US, EU, and Asia. Most of our work is async, which is the secret sauce of our success.

• High trust, low bullshit: We don't count hours or peek over your shoulder on Slack. We trust you to get your work done and tell us when something's wrong. You'll have real ownership over how the supply chain runs, no process theater, no busy-work meetings

• Question everything: See a freight contract that doesn't make sense? Renegotiate it. Think a customs flow is broken? Fix it. Our internal motto is ‘Don't drink the kool-aid’

• No busy work, no fluff: If you're addicted to building heavy processes and endless meetings, this isn't a fit. If you're addicted to closing the loop and shipping the box, it is

• Actually friendly, not corporate friendly: We play games online every week. Once a year we fly everyone somewhere beautiful for our offsite. We genuinely like hanging out together — which turns out to be way better than forced team-building

What we value in logistics

• Own the whole shipment, not just the booking. Quote it, book it, clear it, deliver it, reconcile it. End to end. Don't toss problems over a wall

• Think commercially, not just operationally. Every lane choice, every Incoterm, every mode decision is also a business decision. The best logistics operators we've met think like partners to Sales, not dispatchers

• Walk the factory floor. You can't run logistics if you don't understand manufacturing. Learn the parts, learn the lead times, learn what makes a Vietnam machine shop different from a German one. Be the supply chain operator our customers wish they had in-house

• Get your hands dirty. Before you automate it, do it manually. Before you systematize it, prove it works. The best playbooks come from the people who lived inside the ugly version first

• Calm under pressure. Shipments get stuck. Customs holds happen. Customers escalate. The job is staying steady, communicating clearly, and resolving — not panicking

What you'll do

• Move parts across the world: Own international freight across air, ocean, and courier — primarily from Asia (China, Vietnam, India) to Israel, the US, and the EU, with growing volume in defense-adjacent and high-mix industrial lanes

• Quote, negotiate, and book shipments: Work with global freight leaders — the major express couriers and international airfreight/ocean forwarders — alongside a growing supplier-side network. Select the right mode per shipment based on business requirements

• Manage freight cost recovery: Handle buyer cost recovery and dispute surcharges with forwarders — exchange-rate adjustments, fuel surcharges, dim-weight re-rates

• Lead customs and trade compliance: Own customs and trade compliance end-to-end — strategy, playbooks, and guiding the Logistics Admin on filings, broker correspondence, and documentation

• Be the commercial partner Sales actually wants: Sit in commercial conversations, advise on landed cost, Incoterm selection, customer-side requirements, and pricing structures

• Own the supplier-side execution layer: Coordinate daily with manufacturing partners on readiness, packing, documentation, and pickup windows

• Improve the system, not just the day: Identify recurring operational problems, build playbooks, and automate where proven

You're a fit if you

• Have 5+ years of hands-on international logistics or freight-forwarding experience, ideally in contract manufacturing, hardware, or high-mix industrial settings

• Have negotiated freight rates with forwarders and couriers, with real stories of saving (or losing) money on lane decisions

• Have lived inside the documentation side of international trade: HTS codes, invoices, packing lists, IORs, bonds, CBP correspondence

• Understand that the freight invoice is part of the deal, not separate from it — you think commercially, not just operationally

• Can read engineering drawings well enough to anticipate freight implications

• Communicate in short, direct, action-oriented messages — and can write clean customer-facing escalations when needed

• Are excited about a fast-moving startup and comfortable being the operational adult in the room when shipments are stuck

• Are fluent in English; Hebrew, Mandarin, Vietnamese, or German are a bonus

• Are tech-savvy and comfortable in a remote, async toolset (Slack, Notion, Loom, and our manufacturing platform)

Nice-to-have

• Background working at a freight forwarding agency

• Experience in a B2B manufacturing marketplace, digital manufacturing platform, or contract manufacturer

• Prior experience supporting defense or aerospace customers and understanding ITAR/export-control basics

• Background in mechanical or industrial engineering

• Experience standing up a freight or logistics function inside a growing company