At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.

We are seeking a VP of Technology to lead the design, development, and operation of the technology platform that powers Jukebox Health's clinical programs and operational infrastructure. This role owns the full engineering function, including software development, infrastructure, security, and compliance. The VP will ensure that Jukebox's technology infrastructure is enterprise-ready, enabling the company to meet the rigorous technical and security requirements of large MCO and MLTSS partnerships.

The VP of Technology will own our technical strategy and vision. This role is responsible for the roadmap, building and leading a high-performing engineering team, and establishing the culture and practices that will carry Jukebox through its next phase of growth.

Key Responsibilities

Engineering Leadership & Team Development

Build, lead, and mentor a high-performing engineering team, establishing a culture of technical excellence, collaboration, and continuous improvement
Own hiring strategy and capacity planning for engineering team
Establish engineering processes, standards, and best practices that support quality, velocity, and scalability
Foster a proactive culture of efficiency and accountability across the engineering organization, positioning the team as drivers of change and innovation at the company
Leverage LLMs, MCP’s, and AI development tools to accelerate the pace of development while improving quality

Platform, Product & Infrastructure

Partner with Operations, Growth, and Clinical Innovation to prioritize development efforts that deliver the most business value
Translate the strategic objectives of the company into clearly articulated technology strategy and roadmap
Lead architecture decisions that balance speed of delivery with long-term scalability
Ensure engineering delivers reliable, performant, and user-friendly products that meet the needs of internal operations teams, clinical staff, and health plan partners
Evangelize a culture of AI utilization across the organization, building out the tools and infrastructure to support experimentation and adoption
Own platform reliability, performance, and availability, establishing SLAs and monitoring practices appropriate for healthcare operations
Drive operational excellence through automation, observability, and continuous improvement of deployment practices

Security, Compliance & Integration

Establish and maintain a comprehensive security program, including policies, controls, and incident response procedures
Own HIPAA compliance from a technical perspective, ensuring appropriate safeguards for PHI across all systems and integrations
Lead SOC 2 certification efforts and maintain ongoing compliance with audit requirements
Maintain security best practices including access controls, encryption, vulnerability management, and security monitoring
Design and oversee integration architecture for health plan data exchanges, including eligibility files, claims data, and care management system connections
Manage IT function (currently staffed by single contributor), and oversee device management, SaaS procurement, provisioning, and support
Lead technical implementation of Health Information Exchange (HIE) integrations and other clinical data feeds

Qualifications

Required

10+ years of software engineering experience, with at least 3 years in engineering leadership roles (Director or VP level)
Experience building and leading engineering teams including hiring, developing, and retaining talent
Deep technical expertise across the full stack, with hands-on experience in modern cloud architectures (Our stack: Ruby on Rails, React native, TypeScript, React, NextJS, nodeJS, Salesforce/Apex)
Proven track record of delivering complex software products in a high-growth environment
Strong understanding of healthcare data security and compliance including HIPAA compliance and SOC 2 certification
Familiarity with healthcare data standards and integration patterns (HL7, FHIR, EDI, etc.)
Innovative leader with the ability to prioritize work based on company strategy
Excellent communication skills with ability to translate technical concepts to non-technical stakeholders
Experience partnering closely with Product teams to define and deliver roadmap priorities
Strong understanding of latest AI development practices

Preferred

Experience in a venture-backed startup or high-growth healthcare technology company
Background working with health plans, Medicaid managed care, or LTSS populations
Experience with Health Information Exchange (HIE) integrations or health plan data feeds
Familiarity with care management platforms and clinical workflow systems
Knowledge of value-based care models and outcomes measurement from a technical perspective

How We Invest In You

Generous company-funding of our health, vision, and dental plans
HSA plan with company seeding
FSA plan
Short and Long-Term Disability
Life and Personal Accident Insurance
Hospital Insurance
401k immediately upon hire
Generous candidate referral program
Yearly wellness stipend

Time Away

Unlimited PTO + 10 paid holidays

Remote First Team

$1000 stipend towards work from home costs
Frequent team off-sites and get-togethers around the country
Collaborative team environment
Monthly Townhalls
High trust environment
A laptop and company swag upon hire

Compensation Range: $225,000 - $250,000 + company equity

VP, Technology