SDR Enablement Manager

About LevelUp Leads
LevelUp Leads is a B2B Sales Development agency that helps companies generate qualified meetings through outbound prospecting.

We’re growing and looking for an SDR Enablement Manager to join our team. This role is focused on helping SDRs become exceptional on the phone. You'll build training programs, coach live selling skills, analyze conversations, and equip our SDR organization with the techniques and frameworks they need to consistently perform at a high level while delivering exceptional results for our clients.

If you love helping salespeople improve, enjoy working with data, and believe great coaching creates great performance, we’d love to hear from you.

What You’ll Do
Your primary responsibility will be helping our SDR team succeed through coaching, accountability, and continuous improvement.

You’ll be responsible for:

• Coach and develop our SDR team of approximately 40+. You're not on your own, there are already 2 SDR Managers in place

• Identify performance trends and implement coaching plans to help SDRs improve

• Foster a positive, motivating, and accountable team culture

• Hold training sessions for the SDRs

• Recognize and celebrate wins while helping underperformers get back on track

• Work closely with our Customer Success Managers and SDR Managers to ensure SDR performance aligns with client expectations

Elevate Cold Calling Performance:

• Teach SDRs how to structure conversations that naturally generate interest and lead to booked meetings.

• Coach SDRs on asking thoughtful discovery questions that uncover relevance and business challenges.

• Help SDRs recognize buying signals and identify opportunities to move conversations toward a meeting.

• Train SDRs to uncover genuine pain points instead of relying on scripted pitches.

• Improve objection handling by teaching SDRs how to understand the real concern behind objections and respond effectively.

• Develop techniques that improve confidence, conversational flow, active listening, and adaptability during cold calls.

Coach Through Real Conversations:

• Regularly review call recordings to identify coaching opportunities.

• Deliver individual and group coaching sessions with practical, actionable feedback on cold calling, objection handling, prospecting best practices, and client-specific messaging.

• Identify recurring skill gaps across the organization and create targeted training initiatives.

• Run call breakdown sessions highlighting both successful conversations and missed opportunities.

• Monitor progress after coaching to ensure improvements translate into stronger performance.

What We’re Looking For

• 4+ years of experience leading or managing SDR teams

• Proven success coaching SDRs to consistently improve performance

• Strong understanding of outbound sales and cold calling across a wide variety of industries

• Experience managing performance using KPIs and sales metrics

• Excellent communication, coaching, and leadership skills

• Comfortable giving direct, constructive feedback while building trust with your team

• Familiarity with outbound dialers such as Orum is a plus

• Highly organized with strong attention to detail

• Comfortable working remotely with a distributed team

• Available during U.S. Central or Eastern Time business hours

• This is a 1099 contractor role