(Senior) UX Researcher - B2B (all genders)

Speak our language!

We are Lingoda. Our mission is to build bridges through life-changing language learning. 

Lingoda is a fast-growing online language partner for language learners aspiring to provide a human-centric, personalised and seamless learning experience unmatched by competitors. With Lingoda, you're not just learning - you're teaming up with an expert who understands your goals and guides you to success, every step of the way.

Our classes are teacher-led, and supported in- and out-of-class by the latest technologies and a unique curriculum to empower our students to achieve their language goals. High-quality classes are available online 24/7, so anyone anywhere has the opportunity to learn a language with Lingoda.

As a company we bring out the best in people with a positive culture. We challenge ourselves, and we challenge others. We work smart and make it happen. We believe in personal growth and inclusion.

We work hard to contribute to a better society. How? Here are three examples:

 • Lingoda’s MATCH network and Global Career Centre seek to upskill and match migrants to career opportunities in Germany, supporting them through government-funded education programs

 • In the German healthcare sector, we support international nurses, doctors and midwives to obtain language and professional recognition through state-sponsored education programs. As a result we have become one of the largest educational providers in this field in Germany

 •In December 2022 at the Digital Education Awards, we won “Best Digital Learning Product of the Year” and in 2024, Lingoda was included in  The Time's list of the 100 best EdTech companies

We are currently looking for a German-speaking (Senior) UX Researcher (all genders) to join our B2B team based in Berlin or working remotely in Europe.

Your mission with us:

As the first UX Researcher for our B2B Health Product, you’ll be an integral part of our research function, contributing to creating innovative and better learning experiences for our students and teachers worldwide.

Your tasks:

• Own the research strategy that helps uncover new opportunities to support decision-making

• Work closely with our Product, Design, Operations and Sales teams, driving innovation and research insights into our solutions

• Plan, facilitate and document strategic research projects and workshops to align teams and stakeholders, build empathy, develop ideas and support prioritisation

• Identify and define key personas, as well as build and refine customer journeys to support product development

• Manage internal and external stakeholders effectively and bring them closer to our users, ensuring user-centricity in decision-making

• Translate user-centric improvements into business metrics that resonate with decision-makers

• Influence the overall product vision by executing various research methods, both quantitative and qualitative

• Identify and propose new initiatives for achieving our goals

• Mentor, support, and provide feedback to other UX Researchers on best practices.

Your bring to Lingoda:

• Degree in Psychology, Business Psychology, Human Factors, Human-Computer Interaction, UX Research or equivalent

• 5+ years of professional experience as a researcher

• Extensive knowledge of mixed research methodologies 

• Expertise in all aspects of research execution, from study design and planning to participant recruitment, moderation, data analysis, synthesis, and reporting

• Demonstrable ability to present research insights and a passion for storytelling

• A problem-solving and strategic mindset. You can triangulate different data sources and share a clear point of view

• C2 level German language and excellent English skills (both written and spoken). You’ll be conducting interviews in both languages.

• Past experience working in B2B and SaaS companies is ideal

What you can expect from Lingoda:

• Approachable leaders and transparent communication - every voice counts at Lingoda!

• Company events and colleagues who are always happy to socialise + budgets towards team building events!

• An inclusive environment with great team spirit and passion for languages

• A well-structured and exciting onboarding process to set you up for success!

• The possibility to work remotely from your home or in the office located in the heart of Berlin

• Education funds because we want to see our people grow

• Free access to our language classes

• Mental Health programs

• Corporate benefits & pension funds

• 28 vacation days per year

• Free snacks & drinks at the office

• The modern hardware necessary for your work (n/a for freelancers)

• Flexible working hours

Does that sound exciting? Then, send us your CV right away!

We are looking forward to hearing from you!

Your contact person for the position is Sally.

Lingoda is dedicated to promoting diversity and inclusion in the workplace. As an equal opportunities and affirmative action employer, we strive to create a workforce that reflects the diversity of our user base. Our commitment ensures that every applicant is assessed on the basis of their skills and qualifications, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.

We ask that you please apply directly via the link provided in the job description or directly on our website. Due to GDPR regulations, applications sent otherwise will not be considered.

Please note that if you are based outside of Germany that only a freelance contract can be offered. All our contracts whether freelance or regular German employment contract start on a 2 year time period.