Opened 2 days ago Remote Job

Senior HR Operations Specialist (Payroll & Benefits)

At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms.

We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms such as Vinted, Rakuten, Chrono24, La Redoute, Wallapop and over 2,500+ more. 

Our team of 400+ is spread across Europe, with offices in Berlin, Dublin, Luxembourg, London, Madrid, Paris, and Warsaw. In an environment where marketplaces and fintech ventures are thriving, we're actively seeking exceptional individuals to tackle the challenges in our field and contribute to our growth. Our commitment to diversity is unwavering, and we are dedicated to promoting employee well-being, inclusivity, and equal opportunities. Joining Mangopay means you’ll be part of a dynamic, flexible, and rapidly growing team.

Job Description 

We have a truly international HR team at Mangopay, based across France, Luxembourg, Poland, Ireland, and the UK and we are looking for an experienced and passionate Senior HR Operations Specialist to join us on a B2B contract basis in Poland, remote with occasional office work. Our HR team consists of 3 pillars: HRBP, Talent Acquisition, and HROps Teams, with this role being part of the latter. Our team is made up of 7 talented people, including a Head of HR Ops, a Lead Payroll and Benefits, a Senior HR Legal & Social specialist and four HR Ops specialists. 
Take part in our HR team’s exciting journey at Mangopay, amid our rapid expansion, with doors open for your professional growth!

Key Responsibilities:

  • Payroll and HR Responsibilities: Oversee payroll management and daily HR tasks for our Polish population. Collaborate with the HR team to ensure smooth payroll execution across Germany, Spain, Sweden, Switzerland, and Ireland, working with local payroll service providers.

  • Stakeholder Management: Coordinate with internal stakeholders (like the HRBP team) and external payroll service providers.

  • Financial Coordination: Manage B2B invoice payments and post-payroll tasks, including payroll accounting, tax declarations, and payments, in collaboration with the finance team.

  • Employee Support: Provide advice and support on HR administration and payroll matters to employees and managers, ensuring clear and professional communication.

  • HR Systems Maintenance: Update and maintain HR systems, tools, and personnel files, identifying opportunities for efficiency improvements.

  • Administrative Tasks: Manage the HR inbox and handle various administrative HR tasks, including document management and compliance with Polish regulations.

  • Onboarding Support: Guide new hires through the onboarding process, organize Health and Safety training, manage medical check-ups, and handle employee data.

  • Project Participation: Contribute to projects aimed at enhancing the employee experience and improving HR processes, such as HRIS optimization, data analysis, reporting, and benefits management.

  • Office Presence: Work from our Warsaw office up to two days per month.


Must have:

  • With over 5 years of experience as an International HR Operations Officer specializing in Polish payroll and benefits, familiarity with payroll systems of other countries would be a significant advantage.

  • Solid and practical knowledge of Polish labor law and payroll.

  • Solid and practical knowledge of labor law and payroll outside of Poland.

  • Strong proficiency in daily HR tasks at the local level.

  • Excellent written and verbal communication skills in Polish and English - we are a remote-first team, so we need to communicate clearly and effectively.

  • Strong analytical and Excel skills.

  • Working with HIBOB would be ideal, or another HRIS program.

  • Autonomous and curious, capable of working in a dynamic and multicultural environment.

  • Ability to manage multiple internal stakeholders across all levels and prioritize tasks efficiently.

Nice to have: 

  • Good knowledge of NOTION would be an asset.

  • Proficiency or desire to develop an understanding of payroll in the EMEA region, tax regulations, social security, and labor law.

  • Working with SAP, Enova or other ERP systems would be ideal.

Additional Information:

  • “No task too big, no task too small” approach - we are really hands-on.

  • Strong team player with excellent interpersonal and communication skills to interact with internal and external stakeholders effectively.

  • Excellent organizational and planning skills.

  • Very strong attention to detail - we take care of quality.

  • Problem-solving attitude - we change problems into solutions.

  • Trustworthy and able to exhibit a high level of confidentiality - we build collaboration based on trust.

  • Passion for modern, innovative HR solutions - we are an ambitious, growing brand.


Interview Process:

  1. HR Call

  2. Interview with Lead HROps + HR Ops Team Member

  3. Interview with Head HROps + HR Ops Team Member


We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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