Senior Business Intelligence Analyst

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 “Muralistas” around the world collaborate in the Mural® app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

ABOUT THE TEAM

At Mural, the Business Analytics team serves as the vital source of insights and reporting for the organization. Comprising skilled Data Analysts and Business Intelligence Analysts, the team works collaboratively with stakeholders from various departments to convert data into actionable insights, bolstering strategic initiatives and driving business growth. Additionally, they play a pivotal role in furnishing Mural with crucial Business Health Reporting, ensuring alignment with company goals and objectives.

YOUR MISSION

As a Senior Business Intelligence Analyst at Mural, your primary mission will be to own the measurement framework, dashboards, and KPI definitions for our business health reporting. You will play a pivotal role in providing actionable insights and empowering data-driven decision-making across the organization. Leveraging your expertise in Tableau, SQL, DBT, and Airflow, you will build and maintain reporting packs that enable self-service analysis, allowing stakeholders to gain valuable insights and drive strategic initiatives. 

Your role will be essential in shaping the company's data-driven culture and contributing to its continued growth and success.

WHAT YOU'LL DO

• Own and develop the measurement framework, ensuring the alignment of KPIs with business objectives.

• Collaborate with stakeholders to understand reporting requirements and design Tableau reporting packs for self-service analysis.

• Build and maintain robust data models and ETL processes using SQL, DBT, and Airflow to ensure data accuracy and availability.

• Identify opportunities for process improvement and automation to streamline data workflows and reporting processes.

• Conduct regular data quality checks and implement measures to maintain data integrity and alert stakeholders to anomalies.

• Work closely with the data engineering team to optimize data architecture and ensure data accessibility.

• Provide training and support to end-users on Tableau and self-service reporting tools.

WHAT YOU'LL BRING

• 6+ years of experience in a Business Intelligence role

• Proven experience leading teams through KPI generation, developing dashboards, and enabling non-technical stakeholders with self-serve reporting.

• Demonstrated, hands-on experience with Tableau

• A strong mastery of SQL and a working knowledge of pipeline tools like DBT and Airflow

• Strong communication skills, comfortable collaborating with and presenting to senior leadership

• Strong problem-solving skills, comfortable navigating ambiguity to derive business requirements from stakeholder data requests

• Autonomous, self-driven, and able to thrive in ambiguity

For roles based in New York City, California, Colorado, and Washington, the base salary for this role ranges from $114,800 - $143,500 + equity + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation.

Equal Opportunity 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.